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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

June 13, 2024

Lithia Toyota of Springfield did a masterful job on repairing and tuning my 1996 Toyota Tacoma truck. It barely ran when I took it to their dealership Now it purrs like a kitten. Thanks, Toyota!! More

by richlocus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Greeter
Jun 14, 2024 -

Lithia Toyota of Springfield responded

Hi Rich, thank you for choosing to work with our service team! We were more than happy to have the opportunity to repair your 1996 Toyota Tacoma and are pleased it's running smoothly again. Enjoy your Tacoma and safe travels from all of us at Lithia Toyota of Springfield!

June 12, 2024

Fair and honest service, combined with knowledgable and friendly associates. This is why I have been bringing my Tacoma to Springfield Lithia for the past 15 years and 260,000 miles. More

by WL Burger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jun 12, 2024 -

Lithia Toyota of Springfield responded

Wow! Thank you for your loyalty over the past 15 years! We're delighted to hear that our team at Lithia Toyota of Springfield has consistently provided fair and honest service. Here's to many more miles together with your Tacoma!

June 12, 2024

This is the 2nd SUV purchased at Lithia. We experienced friendly, knowledgeable associates with a no pressure sale. Everyone involved made the whole experience fast, efficient and easy. We l More

by Recqualaughridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Lambert, Robert Dietrich, Michael Lecuyer
Jun 12, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield again! We're delighted to hear that our team made your SUV purchase smooth and enjoyable. Enjoy your new Nissan!

June 09, 2024

2nd car we’ve bought from Lithia Springfield and prefer not to go anywhere else! More

by shauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
Jun 10, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing us as your dealership of choice, Shauna! We appreciate your loyalty and look forward to providing you with excellent care and service into the future. Come see us for your service and maintenance needs at Lithia Toyota of Springfield!

June 07, 2024

They do good, quick, efficient work, although I would've liked a printout at the end of how my car is doing. More

by nicholask3395
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jun 10, 2024 -

Lithia Toyota of Springfield responded

Hi Nicholas, thanks for the feedback! We're glad to hear you found our service quick and efficient at Lithia Toyota of Springfield. We'll take your suggestion about providing a printout into consideration for future visits.

June 05, 2024

Lithia Toyota was great. Fast,friendly service. I invite everyone to com see visit. Talk to Samantha. More

by bettyrictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 05, 2024 -

Lithia Toyota of Springfield responded

Thank you for the kind words, Betty! We're glad to hear that Samantha and our team at Lithia Toyota of Springfield provided fast and friendly service. We appreciate your recommendation!

June 05, 2024

I am still satisfied with lithia after the past 4 years and am glad I purchased the oil change package! More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir
Jun 06, 2024 -

Lithia Toyota of Springfield responded

Kenny, thank you for the great feedback! We're delighted to hear that you're still satisfied with Lithia Toyota of Springfield after 4 years! Thanks for your continued trust and enjoy the benefits of your oil change package!

Jun 06, 2024 -

Lithia Toyota of Springfield responded

Kenny, thank you for the great feedback! We're delighted to hear that you're still satisfied with Lithia Toyota of Springfield after 4 years! Thanks for your continued trust and enjoy the benefits of your oil change package!

June 05, 2024

The staff is always polite and very respectful. I appreciate the way the treat us. More

by Vicki Smith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Jun 06, 2024 -

Lithia Toyota of Springfield responded

Hi Vicki, thank you for the kind review! We feel each and every one of our customers deserves a first-class experience at Lithia Toyota of Springfield. We look forward to seeing you again in the future!

June 05, 2024

Maintenance and service have been very responsive for regular work and recall maintenance. We have not had long wait times and everyone is helpful. More

by Smilinjime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 05, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience! We're glad to hear that our team at Lithia Toyota of Springfield has been responsive and helpful with your maintenance needs. We appreciate your support!

June 05, 2024

Lifetime oil change customer here. It is always easy and quick to get my oil changed here. The employees are friendly, knowledgeable and don't try to upsell you on services you don't More

by Waffles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know, I
Jun 05, 2024 -

Lithia Toyota of Springfield responded

Thank you for being a loyal customer at Lithia Toyota of Springfield! We're glad to hear our team provides quick and friendly service without the pressure of upselling. We appreciate your support!

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