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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,606 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,606 reviews

March 27, 2025

I receive great customer service every time I come in for service. Staff are always incredibly helpful and answer all my questions and concerns. More

by kelspa72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe, Saryl Hoover
Report | Print
March 27, 2025

Very quick and knowledgeable about what they are doing Polite and courteous before reaching into my vehicle More

by jworman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
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March 26, 2025

I had gone to Kendall Toyota before visiting Lithia. The difference was night and day. Kendall told me I would have to order the Tacoma truck I wanted and it would take about 3 months maybe longer. I More

by Kim Heddinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
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March 21, 2025

Everyone there at Lithia Toyots is always so pleasant, especially the young lady who checked me in and out. More

by cardfashionista
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cute oil change lady
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Mar 24, 2025 -

Lithia Toyota of Springfield responded

Thank you for the kind words about our team at Lithia Toyota of Springfield! We're delighted to hear that your experience was pleasant and appreciate your feedback. Looking forward to serving you again soon!

March 19, 2025

They were quick and went above and beyond! Will continue to bring my car here More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 19, 2025 -

Lithia Toyota of Springfield responded

Hi Kimberly, We're happy to have earned your business at Lithia Toyota of Springfield! Our team looks forward to taking care of your future service needs. See you next time!

March 17, 2025

Service was attentive, timely, specific to my needs, and caring. This has been the case with several providers at this location over several visits. More

by Prius Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Mar 18, 2025 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Toyota of Springfield consistently meets your needs with attentive and caring service. We look forward to serving you again in the future!

March 15, 2025

The Lithia Springfield maintenance service crew are consistently personable and professional, making time to explain what they did and offer reliable information on any recommended maintenance needs. More

by vonmikk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get the names of the service personnel the day I was there, Stephanie Cantrell
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Mar 17, 2025 -

Lithia Toyota of Springfield responded

Vonmikk, thank you for recognizing the dedication of our Lithia Toyota of Springfield maintenance team! We're delighted to hear that their professionalism and communication made a positive impact on your experience.

March 14, 2025

These guys are always super kind and helpful. Even if the bay looks full it moves pretty quick when you need drive in service. Keepin my truck alive gang. More

by tylertacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Greg Ziolkowski, Stephen Bennett, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Michaelq Hawkins, Rafe Haden, Adam Cisneros
Report | Print
Mar 17, 2025 -

Lithia Toyota of Springfield responded

Hi Tyler, Thank you for the great review! We're more than happy to keep your truck running smoothly. We're here to take care of your future service and maintenance at Lithia Toyota of Springfield!

March 14, 2025

The dealership got me in within a reasonable period of time. They changed my oil and checked out my Toyota and answered my questions. I had a coupon which saved me a little money so I was very happy with More

by Dona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the employee
Report | Print
Mar 17, 2025 -

Lithia Toyota of Springfield responded

Hi Dona, we're glad to hear you had a positive experience at Lithia Toyota of Springfield and that the coupon added some extra value. Thanks for choosing us for your service needs!

March 14, 2025

Very relaxed atmosphere. Absolutely no pressure sales. Very enjoyable. Doubt I'll ever buy a vehicle anywhere else. More

by mds240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Report | Print
Mar 14, 2025 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with us at Lithia Toyota of Springfield! We're delighted to hear that our relaxed and pressure-free atmosphere made your visit enjoyable. We look forward to assisting you with any future vehicle needs!

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