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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,514 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,514 reviews

November 21, 2024

I’ve purchased 4 new vehicles from Lithia in the past 30 years. No pressue sales and a service department that has been extremely helpful whenever called upon. My experience with Lithia has always been gret More

by Corkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Corbertt, Ken Anderson
Report | Print
November 17, 2024

Got finished in a timely manner. Workers were friendly. Unfortunately I forgot my coupon. Also had to get a jump on battery but battery okay More

by bobclaylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Nov 18, 2024 -

Lithia Toyota of Springfield responded

Hi Bob, thanks for sharing your experience with us at Lithia Toyota of Springfield! We're glad to hear our team was friendly and efficient. If you have any concerns about the battery or need assistance in the future, feel free to reach out!

November 16, 2024

I had excellent service in keeping my 4 runner operating reliably. Leanna Lepe is kind efficient and helpful in providing customer service. I highly recommend her More

by Nhanscom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Report | Print
Nov 18, 2024 -

Lithia Toyota of Springfield responded

We love hearing about the top-tier service our team is providing to our valued customers, like yourself. Therefore, we're delighted that Leanna provided you with excellent service at Lithia Toyota of Springfield! Thank you for recommending her and trusting us with your 4Runner's care.

November 16, 2024

Excellent sales experience. Samantha got answers to all questions and had vehicles ready when I arrived for test drives. More

by Mac.360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich
Report | Print
Nov 18, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that Samantha provided an excellent sales experience at Lithia Toyota of Springfield! It's great to know she was attentive and prepared for your visit. Thank you for choosing us, and enjoy your new ride!

November 16, 2024

Purchasing my new car was a very smooth and easy experience. All the employees were super nice, courteous, and “no pressure” people!! More

by mritajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer, Will Folimann
Report | Print
Nov 18, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're delighted to hear that your car-buying experience was smooth and pressure-free at Lithia Toyota of Springfield! Our team is committed to providing courteous service, and we're glad it showed. Enjoy your new ride!

November 15, 2024

Good service but there were too many messages after my service ended asking about my service More

by alyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Nov 15, 2024 -

Lithia Toyota of Springfield responded

Hi Alyx, We're happy to see we earned your 5-stars during your Lithia Toyota of Springfield service appointment! Thank you for sharing your feedback following your visit with us. We will take this into consideration as we are always looking to improve. Please let us know how we can serve you in the future!

November 14, 2024

I shopped around for a mech for awhile. I settled on lithia for their professionalism and confidence in their work. My Tacoma has 450,000 miles and knowing that Toyota mechs were working on More

by mikestout707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 14, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield, Mike! We're delighted to hear that our team's professionalism and expertise gave you confidence in your Tacoma's journey towards the half-million-mile mark. Safe travels, and we're here whenever you need us!

November 13, 2024

work accomplished in a timely manner. staff courteous. facilities clean, delivery prompt. questions answered. well done! More

by bryandwns
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

Thank you for the positive feedback! We're glad to hear that our team at Lithia Toyota of Springfield provided timely service and a clean environment. We appreciate your support and look forward to serving you again!

November 12, 2024

I had good service from the very beginning with Lithia. The sales person (Presley) was informative, responsive to my comments and questions and helpful in the purchasing process. More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

Hi Gary, Thank you for being a customer of ours at Lithia Toyota of Springfield! Our team is happy to know your customer service experience with us has been good since the beginning. We look forward to taking care of your future service and sales needs!

November 12, 2024

Very easy to convey my problems and get them taken care of. All my future vehicles will be toyota. Whole family drives toyotas and will be buying more in the future. More

by gustofunny88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that your experience at Lithia Toyota of Springfield was smooth and satisfactory! It's wonderful knowing our team could assist you effectively. We look forward to helping with all your future Toyota needs!

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