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Lithia Toyota of Springfield

Springfield, OR

4.8
1,685 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,685 reviews

August 15, 2025

They were very efficient. Have pride in their service. Great teamwork on the service side. More

by QJESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Aug 15, 2025 -

Lithia Toyota of Springfield responded

Thank you for a truly kind review. Your feedback made our Friday exceptional at Lithia Toyota of Springfield. We're looking forward to your future visit!

August 15, 2025

Great, easy, fast, friendly service! My service was completed quicker than expected. I highly recommend! More

by Dlamby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
August 10, 2025

LITHIA is definitely a 1 of kind place. They all are so friendly, helpful and makes buying a new or pre-owned vehicle fun. Stephanie in Service is so bubbly and her customer service skills More

by candynease14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NORMAN, Mark Aggson, Stephanie Cantrell, Brian McVein
Aug 11, 2025 -

Lithia Toyota of Springfield responded

Hi Candy, Wow! We cannot thank you enough for the truly kind feedback. Thank you for trusting Lithia Toyota of Springfield! We will pass along your kind comments to Stephanie and the rest of the team. We are grateful for your support!

July 31, 2025

I'd really prefer to make an appointment than sit in line for 30 minutes in the hot sun. But from there, everything went well. More

by sccollier
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jul 31, 2025 -

Lithia Toyota of Springfield responded

We appreciate your feedback! We'll keep your suggestion in mind and are glad everything else went smoothly. Thank you for choosing Lithia Toyota of Springfield!

July 31, 2025

Lithia Toyota of Springfield offers true customer service which is not common these days. From sales to service, they’re top notch and my family will continue to purchase vehicles from their dealerships! More

by andrewbevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak in service!, Mike Ortiz
Jul 31, 2025 -

Lithia Toyota of Springfield responded

Hi Andrew, we're grateful for your family's loyalty! Your feedback about our team made our day. Thank you for choosing Lithia Toyota of Springfield. We look forward to your next visit! Safe travels!

July 31, 2025

I have always had great service when buying a vehicle. But this last time getting my oil changed there it ended up almost catastrophic. Got my oil changes last Saturday morning in the middle bay at 8:00am More

by mwoodruff59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 01, 2025 -

Lithia Toyota of Springfield responded

Your feedback is important to us, and we regret to hear about your recent experience. Our team takes these situations seriously, and if you’d like to provide more details, please feel free to reach out to us directly. Thank you, and we apologize for the inconvenience. -The Lithia Toyota of Springfield Team

July 27, 2025

The team was great. They were there to greet me when I arrived and got my car started on pretty quickly. I had to wait for my sister to come and pick me up and while in More

by gmawlesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 28, 2025 -

Lithia Toyota of Springfield responded

We're delighted to hear our team took such great care of you from start to finish. It's wonderful to know we made your day a little brighter! Thank you for choosing Lithia Toyota of Springfield and for sharing your experience. Safe travels ahead!

July 26, 2025

The service department has done an excellent job. They are fast and professional, I’ve never had to wait long to be helped. More

by kjbutlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names well
Jul 28, 2025 -

Lithia Toyota of Springfield responded

Thank you for sharing your feedback about our service department! We’re glad to hear that our team has provided prompt and professional service at Lithia Toyota of Springfield. Safe travels!

July 26, 2025

This was our second Toyota we have purchased from Springfield Lithia and both excellent experiences. More

by magwinya1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion Germann and Micheal in sales , Mark Aggson
Jul 28, 2025 -

Lithia Toyota of Springfield responded

Congratulations on your new Toyota! We're very happy to have your repeat business at Lithia Toyota of Springfield and enjoyed working with you on your purchase. Please let us know if we can take care of your future service needs. Safe travels!

July 24, 2025

We have purchased all of our vehicles from a Lithia Dealership either in Medford, or Springfield since 1995 so the price we paid was very fair and they went above & beyond with financing options for me More

by golfdad97504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Luis Cruz
Jul 24, 2025 -

Lithia Toyota of Springfield responded

Thank you for sharing your feedback about your experience with Lithia Toyota of Springfield, and for your continued business over the years. We're pleased to hear that you got a fair price and that our team went above and beyond with financing options. Enjoy your Lexus RX 450h, and we look forward to assisting you with your next car! Safe travels!

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