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Lithia Toyota of Springfield

Springfield, OR

4.8
1,535 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,535 reviews

December 22, 2024

I was disappointed in the inspection of my vehicle. The technician wrote down that he checked all lights yet he did not have me step on the brake lights nor did he have me try turn signals. When I used More

by Darcatent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
December 21, 2024

The work you guys did on my car was done excellently and much quicker than I expected. All of the employees were so kind. Great Experience!! More

by sophi1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
December 20, 2024

Your service is great as well as your sales staff. The service staff is friendly and well as efficient More

by ronjeanvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
December 19, 2024

Best Toyota dealership around. Bought our first car from them in 2016. Since then our kids have gone on to buy from Lithia as well. They make the buying process very easy and o More

by ODPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Dec 19, 2024 -

Lithia Toyota of Springfield responded

Thank you for your continued support and trust in Lithia Toyota of Springfield! We're delighted to hear that our team has made the car-buying process easy for both you and your family. Enjoy driving those Toyotas, and we look forward to assisting with any future needs!

December 19, 2024

The service for the basic lube, oil and filter change was good. The technicians also seem to have good people skills as well. More

by Ggordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Dec 19, 2024 -

Lithia Toyota of Springfield responded

Gordon, thanks for sharing your feedback! We're glad to hear you had a positive experience with our team at Lithia Toyota of Springfield. We appreciate your support and look forward to serving you again!

December 17, 2024

If you have an opportunity to purchase a care from Seth Bolton you should not miss out. He went out of his way to help me get a missing charge cord for my Toyota RAV4 Prime. He also gave several ideas for More

by Beverly McCormick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Bolton, Mark Aggson
Dec 17, 2024 -

Lithia Toyota of Springfield responded

Hi Beverly, thank you for recommending Lithia Toyota of Springfield and sharing your above and beyond customer service experience with Seth! Enjoy your new RAV4 Prime and let us know how we can serve you in the future!

December 15, 2024

Your service personnel responded immediately to my need to find out why my “check engine lite” came on. Once they’d identified the problem I authorized them to order the part needed and arranged for its i More

by finwallpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics who diagnosed problem and did installation, Ken Anderson
Dec 16, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that our service team at Lithia Toyota of Springfield was able to promptly address your concerns and get you back on the road quickly. Thank you for sharing your positive experience with us! We look forward to earning your 5-stars at your future visit.

December 11, 2024

I've always been treated very fair and love the 3yr warranty too. I wouldn't ever buy from another dealer. I do miss receiving the check off sheet after service check out though. I bought my tundra fro More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason ( quick lube) 5 star He changed out my battery
Dec 11, 2024 -

Lithia Toyota of Springfield responded

Hi Bobby, it's fantastic to hear that your Tundra has been such a reliable companion over the years! We appreciate your loyalty and feedback at Lithia Toyota of Springfield. We'll take note of your comment about the check-off sheet for future improvements. Thank you for being part of our family!

December 11, 2024

great communication The scheduling was accurate. The estimated cost was accurate all in all I felt comfortable and feel they did a solid job.! More

by david oster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 12, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing the accuracy and transparency surrounding your service appointment, David! We appreciate your business and look forward to your next visit at Lithia Toyota of Springfield! Safe travels!

December 08, 2024

Staff are very friendly and we got an OK deal for our new RAV 4. It's a popular car, so don't expect a great deal. However, don't trade in your old car here. We got an offer for more than twice at Carmax. So More

by jingyee.jeroen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Will Folimann
Dec 09, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your experience with us at Lithia Toyota of Springfield. We're glad to hear you found our staff friendly and appreciate the feedback on trade-in values. Enjoy your new RAV4!

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