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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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August 10, 2022

A good experience with the employees at Lithia. They all were helpful and knew their jobs well. More

by Johnny V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shop Tech that got my Tundra running.I don’ remember his name. , Jay Benton
Aug 11, 2022 -

Lithia Toyota of Redding responded

Hi Johnny, Lithia Toyota of Redding takes pride in assuring that our customer's experience with us is the best. We appreciate your great review and five-star rating. We continue to educate ourselves to provide the customer with everything they need. Have an enjoyable day!

August 07, 2022

Mike Flagg was excellent to work with. I brought my Rav4 Prime in for a recall repair. He had my car ready to go in one hour!!! I was able to make my next appointment on time!!!! Fantasti More

by shirleynfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Flagg
Aug 09, 2022 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding is happy to see our Service Department is working at a 5-star level, Thank you for maintaining your vehicul with us.

July 31, 2022

Every time I bring my car in for service, I leave very happy! Rob and Anthony always take such good care of me. Rob is so friendly and accommodating, while Anthony makes sure my service is done correctly More

by Jso71780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony O’Dell, Rob Silvia
Aug 03, 2022 -

Lithia Toyota of Redding responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to providing you with any automotive assistance in the future at Lithia Toyota of Redding.

July 31, 2022

The staff communicate well with the customers letting us know the status and repair cost for our vehicles. Our Corollas run great with regular servicing! Lithia Toyota is a very professionally run business More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Benton
Aug 02, 2022 -

Lithia Toyota of Redding responded

Hi Ann. We strive to ensure that we keep our customers updated and informed, so it's nice to know about your service experience. Thank you for choosing Lithia Toyota of Redding and please know that we are always here should you need us.

July 21, 2022

Quick service once they were able to get to my vehicle for a drop in road side emergency. I felt that I could trust their expert plan to get my Tacoma back on the road without any lingering issues. Servic More

by tnicole61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Jul 22, 2022 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding appreciates the 5-stars and feedback. We look forward to seeing you back.

July 20, 2022

I worked with Jay for a repair to my vehicle. He was super helpful & kept me informed every step of the way. I was quick to return my calls & send me requested estimates. He was willing to help m More

by dannielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Jul 21, 2022 -

Lithia Toyota of Redding responded

Thank you, Dannielle! We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any additional questions about the repair, and thank you again for choosing Lithia Toyota of Redding!

July 08, 2022

Robert kept me informed of any needs for my vehicle. Very happy with service, timeliness. More

by Dljnelson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Paridisio
Jul 13, 2022 -

Lithia Toyota of Redding responded

Hello! Thank you for choosing Lithia Toyota of Redding for your service needs. We are pleased to know that our Service Team kept you informed throughout the process and offered you a timely experience. Please let us know if there is anything else we can do for you.

June 29, 2022

Made a dealer warranty work for us, did a very nice job to get us out on time. More

by Dellmer Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jul 02, 2022 -

Lithia Toyota of Redding responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Lithia Toyota of Redding. We are more than happy to help!

June 29, 2022

I was charged for service I did not authorize. I ordered parts which I was picking up to install myself. When I picked up my car I was told you had installed the parts and charged me $40.00 for th More

by notonlythat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Franklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jul 01, 2022 -

Lithia Toyota of Redding responded

Hello, please know we take your feedback seriously here at Lithia Toyota of Redding and would like the opportunity to connect in regard to your recall visit with us. Could you please reach out to me to discuss this? Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

Jul 01, 2022 -

notonlythat responded

I can call you this afternoon around 3:30pm if you are available.

June 26, 2022

Great Saturday service. I was able to get my Toyota Tacoma oil changed. This saved me a work day! More

by EPV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Barbusca
Jun 27, 2022 -

Lithia Toyota of Redding responded

We're glad to learn our Service Team was able to save you a work day with our oil change service. That's the kind of service you can expect at Lithia Toyota of Redding. Let us know if you need anything else.

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