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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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November 17, 2022

Chad did a great job. Fast service. Nice people. Clean waiting room. Gave me a ride home More

by Peter95973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 21, 2022 -

Lithia Toyota of Redding responded

Thanks for the great rating, Peter. Here at Lithia Toyota of Redding, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

November 16, 2022

Went in with a flat tire emergency, they fixed my tire and I was done in under an hour, and no charge. Well done Lithia!! More

by Hughsweeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady service rep, did not remember her name
Nov 20, 2022 -

Lithia Toyota of Redding responded

Hi, Our staff is pleased to read that you had such a smooth encounter with our team. We are truly grateful to you for sharing this exceptional report of our location. Thanks for doing business at Lithia Toyota of Redding.

October 30, 2022

I appreciated the friendliness of the people and the ease of communication with them in store and on the phone. It was a quick visit for some minor, but important issues. I was back out the door and on the r More

by amethystsusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think her name was Sharon(?) the one just newly engaged to be married. , Jay Benton
Nov 02, 2022 -

Lithia Toyota of Redding responded

Thank you for your kind feedback and for choosing Lithia Toyota of Redding! We're happy we could help. Please let us know if you have any additional questions about services you received.

October 29, 2022

Chad was very helpful and professional. Great customer service. This dealership is very easy to schedule with and prompt. More

by Linda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shaw, Chad Shaw
Nov 01, 2022 -

Lithia Toyota of Redding responded

Hi Linda. It is wonderful learning about your experience with our Service team. We always prioritize being helpful and available when our customers need us. Contact us anytime here at Lithia Toyota of Redding for further assistance. Thank you.

September 27, 2022

I had as always an unbelievable experience at Lithia Toyota of Redding. I purchased my truck there, and every time I come in to have it serviced the crew is prompt and attentive to my needs. I’ve purcha More

by Kellycwarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Kristopher Warner
Sep 28, 2022 -

Lithia Toyota of Redding responded

Kelly, thank you so much for your continued business. Lithia Toyota of Redding is happy to have you as our customer and we are thrilled you have enjoyed your time with us. See you next time. Take care.

September 19, 2022

Chad Shaw, Sarah, Nathen Burton helped immediately. Robert Silva helped to schedule repair and maintenance. More

by Burchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Silva, Sarah and Nathen Burton, Chad Shaw
Sep 19, 2022 -

Burchfield responded

The people I named above were so attentive and understanding to my needs. I appreciate every effort they made to my case. THANK YOU guys very much.

September 12, 2022

I was first in line and so they got to me right away. The service writer was friendly and efficient. I didn’t have an appointment they got me for a 25K service on my Tacoma. I was out of there before I More

by Mrrxmidcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Sep 13, 2022 -

Lithia Toyota of Redding responded

Thank you for your repeated business and positive review. We appreciate your kind words and are pleased to learn our Service Team was friendly, efficient, and professional during your visit. If we can be of any future assistance, please don't hesitate to contact us at Lithia Toyota of Redding.

September 03, 2022

Chad was very nice and helpful and had a sense of humor which was appreciated. More

by ljostock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Sep 05, 2022 -

Lithia Toyota of Redding responded

We are proud to read what a great experience you had at Lithia Toyota of Redding! Thank you for taking the time to let us know.

August 18, 2022

Mike Flagg has excellent service skills! Staff is very courteous and willing to assist customer. More

by bikerbill
Recommend Dealer
Yes
Employees Worked With
Mike Flagg and service rep who is next cubicle.
Aug 23, 2022 -

Lithia Toyota of Redding responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lithia Toyota of Redding.

Aug 23, 2022 -

Lithia Toyota of Redding responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lithia Toyota of Redding.

August 16, 2022

Jay has been a great service manager and helped my wife and I on all the cars that we have bought from Lithia Toyota. Always ready to help and keep us up-to-date. More

by denosimps0252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Aug 19, 2022 -

Lithia Toyota of Redding responded

We're glad to learn our Service Team has consistently provided you with knowledgeable and professional service and support. Thank you for continuing to choose Lithia Toyota of Redding for your automotive needs!

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