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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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January 26, 2023

The staff at Lithia, always takes excellent care of my car and me! Very good team! More

by tamantha3b@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Lithia Toyota of Redding responded

Thank you so much for writing this outstanding 5-star review. We're happy that our team continues to take great care of you and your vehicle. Please do not hesitate to reach out if there's anything additional that we can do to assist you here at Lithia Toyota of Redding.

January 16, 2023

I was incredibly impressed with Lithia Toyota Service Center. Robert Paradiso took excellent care of me and my car. He is an excellent communicator who genuinely cares and does everything within his po More

by Christina Scott-Bryning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Lithia Toyota of Redding responded

Hello Christina, we understand the significance of providing a superior experience when taking care of your vehicle. Our Service Team is happy to see that they could create such a positive experience for you with your service visit. It is our goal to make sure that we exceed and meet your expectations at all times. Thank you for selecting Lithia Toyota of Redding for your needs. Your 5-star review is deeply appreciated. If you need assistance with anything else, please feel free to reach out to us at any time.

January 15, 2023

Refused to top off fluids such as power steering, break, radiator just what fluids do they fill? So I am dangerously low on brake fluid and you let me leave your lot with my car like that how unsafe is that More

by lorietharpihss@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Jan 15, 2023 -

Lithia Toyota of Redding responded

Hello, Thank you for sharing your feedback with us. Consumer satisfaction is very important to us and I would like the opportunity to speak with you about your recent service visit. Please email me your preferred contact information or reach out to me directly by phone to discuss this further. Best, Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

January 14, 2023

Justice & Robert, phenomenal job well done. Thanks for helping out yesterday! Crisis was averted thanks to you two. You guys really know how to inspire customer loyalty from start to finish. H More

by GayboiPhresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice
Jan 16, 2023 -

Lithia Toyota of Redding responded

Hello, GayboiPhresh. We are so pleased to learn that you had a phenomenal experience with us. A sincere thanks for sharing your feedback, and for choosing Lithia Toyota of Redding. We hope to be able to service you again. All the best.

January 05, 2023

Rob Silva was wonderful in his service in explaining the tires available and the difference between them…no Pressure…I feel he was very honest…very patient! Always great service with him! More

by maryblorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Silva
Jan 06, 2023 -

Lithia Toyota of Redding responded

Thanks for the great review of our Service Department. Honesty, integrity, and customer service are top priorities here at Lithia Toyota of Redding. We're so glad to learn you had a great experience and we know the future will yield equally great results. Have a great day.

December 24, 2022

I am very pleased with the service at Lithia Toyota. Robert was very helpful and answered all my questions. They got my car done in time so I would not be without my car over Christmas break. Thank You More

by Lilyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Benton
Dec 26, 2022 -

Lithia Toyota of Redding responded

Hi Lily, thank you for taking the time to leave a positive rating for us at Lithia Toyota of Redding. We're happy our team could meet your expectations and have your car ready for the holidays! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2022

I took my 2015 Rav4 to Lithia Toyota in Redding for my 90k service. Robert Paradiso at the register couldn’t have been more helpful. Initially I brought my car in for a headlight replacement, however Robe More

by Carriegirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lithia Toyota of Redding responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Lithia Toyota of Redding as your first choice for your 90,000-mile service.

December 01, 2022

We’ve always been pleased with the service as well as the sales at Lithia More

by tenorjackt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Lithia Toyota of Redding responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Lithia Toyota of Redding as your first choice for service and sales! Have a great day!

November 26, 2022

The service department is very good, I am able to get a fast appointment and everyone is very courteous. More

by tr711lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 26, 2022 -

Lithia Toyota of Redding responded

Hello! Thank you so much for choosing Lithia Toyota of Redding. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 19, 2022

Over worked and under paid for what he has to put up with! Corrected the problem immediately however has A defiant service writer that he is forced to work with or chooses not to replace him! More

by Pierson73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Millard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Silva, Jay Benton
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