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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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April 15, 2023

They have improved the way they schedule service appointments. Much less wasted time and earlier service More

by jamesrgraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Lithia Toyota of Redding responded

We are glad you enjoyed a great experience working with our Service Team at Lithia Toyota of Redding. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

April 15, 2023

Great service and employees, willing to work with you and get you what you need. More

by shelbell03
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Lithia Toyota of Redding responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our team. We hope to work with you more in the future here at Lithia Toyota of Redding.

April 14, 2023

Very professional, trustworthy, honest, ,listens to the customer, interested in your concerns about vehicle safely More

by evieocallaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Benton
May 19, 2023 -

Lithia Toyota of Redding responded

Thank you for the great rating and review. We are happy to see our Sales Team at Lithia Toyota of Redding was very knowledgeable and trustworthy. We thank you for your business.

April 10, 2023

Great Service ! First time using the service department for my new highlander! Everyone was wonderful More

by Stacey Mack
Recommend Dealer
Yes
Employees Worked With
Michael - in the service dept.
May 19, 2023 -

Lithia Toyota of Redding responded

Hello Stacey, we are glad you enjoyed a great experience working with our Service Team at Lithia Toyota of Redding. Thank you for your wonderful review and for trusting us with your automotive needs. We are here if you need any further assistance.

April 08, 2023

The service department st Lithia Toyota in Redding California is absolutely 💯 horrible and the employees are very unprofessional! I lease a camry from there and also purchased the extra lifetime oil More

by Kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Apr 11, 2023 -

Lithia Toyota of Redding responded

Kristy, Thank you for taking the time to speak with us. As we discussed, the extra oil change package was canceled. Let us know if there is anything else we can assist you with. Best, Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

Apr 11, 2023 -

Kristy responded

Well Chris that is not completely true or correct. You never responded to my written and verbal messages or requests for communication. How is the oil change option canceled when i haven't even signed the papers? Pretty odd to me that you would embellish that. I would really appreciate someone at Lithia to take my concerns and experience on 4/8/23 at Lithia Service Department seriously. No one can offer a reason or explanation of why it occurred ans definitely no one at Lithia has offered a solution foe my damage ro the car.

April 05, 2023

Awesome service. Tire pricing even beat Costco! Best experience ever. Jay is a handsome guy too More

by hog4god67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Apr 06, 2023 -

Lithia Toyota of Redding responded

Thank you for the wonderful review! Our Service Team is thrilled to read that you had an amazing experience here at Lithia Toyota of Redding. If we can assist you further, please feel free to reach out.

April 03, 2023

Robert Paradiso was a great help, super friendly and very professional. This guy cares about his customers. He makes us want to come back to Lithia Toyota. More

by warthogg666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Lithia Toyota of Redding responded

Hi, Lithia Toyota of Redding wants to thank you for your wonderful 5-star review. We are overjoyed to read that you enjoyed our friendly yet professional environment. We hope you have a fantastic rest of your day.

March 31, 2023

Courteous,prompt and accommodating from first telephone call to Nancy on Thursday to scheduling an appointment on Friday. Robert Paradiso was professional and thorough in having my Lexus ES 350 serviced w More

by cjepson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

cjepson45 responded

I am acknowledging that this is my review. Thanks again..

March 25, 2023

This dealership provided excellent customer service! I would recommend them to anyone looking for a great deal on a Toyota. More

by Devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Lithia Toyota of Redding responded

Hi Devon, thank you so much for sharing your positive review about us here at Lithia Toyota of Redding. Please don't hesitate to reach out if there's anything else we can do for you. Have a great day!

March 17, 2023

Excellent service writer and very courteous and efficient. I was there right when they opened so there was quite a rush and he never showed any stress or outward sign that he was feeling rushed. Gr More

by ChuckD2737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
226851 Chad Shaw
Mar 18, 2023 -

Lithia Toyota of Redding responded

Hello Chuck, we are excited to learn you were met with efficient and courteous service during your visit. We are glad our Service Team was helpful and we thank you for your amazing feedback. Please feel free to let us know if there is anything else we can do for you at Lithia Toyota of Redding.

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