Lithia Toyota of Redding - Service Center

The service department was very professional and took care of my needs promptly. Had to have my safety features recalibrated after a windshield replacement Thank you Mike ans all the staff in the servic care of my needs promptly. Had to have my safety features recalibrated after a windshield replacement Thank you Mike ans all the staff in the service department More

Robert Paradisio was professional and great to work with. Robert was the perfect example of customer service and exceeded expectations! Robert was the perfect example of customer service and exceeded expectations! More

I have been coming here with my Toyotas for almost 25 years now and have found them to be honest and work hard to resolve my vehicle problems and make it so no new problems arise . years now and have found them to be honest and work hard to resolve my vehicle problems and make it so no new problems arise . More

I have always had good experiences with Lithia Toyota in Redding. Robert was good at explaining everything to me and not overselling. The technicians were a little slow today but they always get the job don Redding. Robert was good at explaining everything to me and not overselling. The technicians were a little slow today but they always get the job done. More

Our 2017 Toyota Prius has had a few issues over the past 6-8 months. We have life time oil changes had the car in for several weeks due to a rodent issue - $10,000. We got it back needing an oil change. We 6-8 months. We have life time oil changes had the car in for several weeks due to a rodent issue - $10,000. We got it back needing an oil change. We also were due tire replacement and at 120k miles we obviously had to replace tires at least once and never paid anything close to $750+ The only saving grace was our service writer Mike Flag he is great! His friendly helpful personality has truely made the experience a lot easier to deal with. The rental department could use a fresh face. The gal at the desk acts like you are a burden and disrupting the day. We ended up renting at Enterprise across the street and were met with a friendly helpful staff. We have purchased many vehicles at both the Toyota and Chevrolet stores and usually had better luck. Hopefully Management can get the rental department trained in customer services or get them to "be like Mike". Mike G. Red Bluff More

I had the tire rotated that went fine. The issue that I have is that the alleged inspection of the cabin air filter indicating that it needed attention soon, tell me that no inspection w The issue that I have is that the alleged inspection of the cabin air filter indicating that it needed attention soon, tell me that no inspection was done because my truck actually had a brand new filter in it that, I had installed just prior to me bringing it for service. I feel that this practice of assuming that a vehicle need parts or service without physical inspection can be considered deceptive. Also, the evaluation form is vague in even though it explains numbers. It doesn’t give the consumer any of the priorities of the inspected parts needing repair/replacement. I am really thinking of whether I should continue doing business with Lithia Toyota of Redding even though, being a customer of six years. More

Friendly people. They have a nice waiting area. My car was done in a very reasonable amount of time! They have a nice waiting area. My car was done in a very reasonable amount of time! More

Jay(service) & Susan (rental) were amazing. Great service from both are very knowledgeable, helpful and courteous. Great service from both are very knowledgeable, helpful and courteous. More

Christian in service was very quick and efficient with my time constraints. He soared greatly! time constraints. He soared greatly! More

When I first walked into the service department to bring my car in for an oil change and general service inspection, I was greeted with a wonderful smile, and Season was as friendly, helpful, easy-going, an my car in for an oil change and general service inspection, I was greeted with a wonderful smile, and Season was as friendly, helpful, easy-going, and positive as could be! She answered all my questions and addressed all my concerns with a genuineness and warmth that let me know that my satisfaction with the service she provided really mattered to her. As a photographer (my side gig), I always look forward to autumn, but my new favorite "season" is the one that works in the Service Department at Lithia Toyota in Redding. She's a valued asset to your dealership and I look forward to my next encounter with her! More