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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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June 28, 2020

Love the coffee and donuts nice big waiting area excellent staff to take care of my service needs. Set up for social distancing during the COVID thing. See you again More

by bamac
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jun 29, 2020 -

Lithia Toyota of Redding responded

Thank you so much for taking the time to share your thoughts about the services provided. We're really happy to know that you enjoyed the amenities. Please do not hesitate to inform us if we can do anything else for you. We hope you take care!

June 24, 2020

This is a dealership where the customer really is number one when it comes to service! My service advisor clearly spells out the service that was required on my truck. By the time it took me to go for a b More

by Mrrxmidcap
Recommend Dealer
Yes
Employees Worked With
Forgot her name. She’s new in the service department
Jun 25, 2020 -

Lithia Toyota of Redding responded

We appreciate the excellent review. Customer service is truly important to us and we are happy to know that you enjoyed your experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 24, 2020

Great service from Mark! Although service is extremely busy, Mark was able to get us in for a brake job within a couple of days of us calling. He called me back several times to confirm pricing and availa More

by Christine
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Jun 25, 2020 -

Lithia Toyota of Redding responded

Thank you for the excellent review, Christine. We will be sure to thank Mark for going above and beyond to provide you with exceptional service. We look forward to working with you again.

June 21, 2020

Wasn't acknowledged when I walked in though No others were there. Service was performed quickly, but tech left grease/oil on hood and inside door handle. More

by Thigby
Recommend Dealer
Yes
Employees Worked With
Nathan bowles
Jun 22, 2020 -

Lithia Toyota of Redding responded

Hello, thank you for leaving us your feedback. We regret to learn that you were dissatisfied with the customer service upon your arrival, but we are happy that our Service Department provided you with timely work. Hopefully we are able to earn that final star upon your next visit should we be presented with the opportunity.

June 06, 2020

Honest and very helpful Great service, Gabby was very helpful. Came in for scheduled oil change, due to low mileage (haven't driven much due to Covid 19) the oil change was n More

by foxer459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
Jun 07, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review. We will be sure to thank Gabby for providing you with honest and helpful service. We look forward to working with you again.

May 31, 2020

Went in for a recall on my Avalon Brad was my sales person. After the work was done, he went out to my car and showed how to do a few things I was having trouble. Very Nice Man. Ver More

by pennycurran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nightingale
Jun 01, 2020 -

Lithia Toyota of Redding responded

We'll be sure to thank Brad for his care. It makes us so happy to know that you felt pleased with your experience. Please have a great day!

May 22, 2020

I had my car serviced today. Everyone was nice and professional. The service team was efficient and helpful. The porter crew greeted me as I pulled in and someone walked me in to start my service. More

by Meg4sports
Recommend Dealer
Yes
Employees Worked With
All 3 porters were nice and the cashier that checked me in and out.
May 23, 2020 -

Lithia Toyota of Redding responded

Hi Meg, Thanks for taking the time to share your thoughts about your experience. We are happy to know that our team members have provided you with a wonderful level of care. If there is anything else we can do, let us know! We are here for you!

May 20, 2020

Great Service! Our check engine light was on, drove to Lithia, problem was solved in less than an hour. Shuttle dropped us off for lunch, called for pick up, vehicl More

by drtdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Brad, Lloyd.
May 21, 2020 -

Lithia Toyota of Redding responded

We appreciate the excellent review and look forward to working with you again!

May 11, 2020

Service was prompt efficient friendly complete. Our wait was comfortable and people honored safety distances. The waiting area was clean and properly set up for our health. More

by Scott Hepburn 75
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
May 12, 2020 -

Lithia Toyota of Redding responded

Scott, thank you for taking the time to share your efficient and friendly service experience with Jeffrey and Bruce! We're happy you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 09, 2020

Excellent Service Department Lithia has an excellent service department. I buy a new car every two (2) years, so I get free service the entire time I own the vehicle. Then, I trad More

by andrew.dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
May 10, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review, Andrew. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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