Lithia Toyota of Redding - Service Center

My car was in for service and a possible recall. Employees were helpful and courteous. I have purchased two vehicles from them and had all of my service from Lithia. Employees were helpful and courteous. I have purchased two vehicles from them and had all of my service from Lithia. More

Prompt , courteous, professional. Ron knows his business . As far as service goes, Lithia Toyota has it down . Was impressed by the smooth flow of service staff. The mechanic working on my truck actually ca . As far as service goes, Lithia Toyota has it down . Was impressed by the smooth flow of service staff. The mechanic working on my truck actually came face to face to explain something More

Great service as usual. I appreciate quality of service that I receive from the service advisors and technicians. The Lithia team has great communication throughout the process as well. Thank you, Lithia T that I receive from the service advisors and technicians. The Lithia team has great communication throughout the process as well. Thank you, Lithia Toyota!! More

Our relationship with the Lithia Toyota service department began at some point after 2005 when we first brought our Sequoia in for service. We had the amazing luck to experience Mark in your servic department began at some point after 2005 when we first brought our Sequoia in for service. We had the amazing luck to experience Mark in your service department. I don’t like car problems and I don’t easily trust what I consider salesmen. I’ve had a couple of dishonest experiences and wondered if, as a woman, I’d ever be treated with sincerity and respect. Mark experienced me in a minor freak out the first time or two I was in and he was very kind and honest and respectful and helpful. His communication with me has been impeccable- he means what he says and that’s everything. And he has remained so every single time we are in. If it weren’t for Mark, we wouldn’t have continued to bring our car in. That said, his efforts with me have made me feel comfortable and I don’t NEED to see Mark every time lol. Francisco (I was sad when he left) and Sal have also been amazing. More

I had scheduled an oil change for my 2013 Toyota Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very g Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very good experience. More

Staff is really friendly and try their best to get you signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. More

I was disappointed today when I discovered a white residue around the drivers door handle in the groove on my new Tacoma a day after having the paint sealed and the new truck detailed. Along with this residue around the drivers door handle in the groove on my new Tacoma a day after having the paint sealed and the new truck detailed. Along with this residue the windows had a hazy appearance that I noticed in the sunlight. I had no problems with buying this vehicle. The sale was no pressure. The salesman assisting Dan was Michael who did a great job selling me this Tacoma. More

Bruce and Susan were very helpful and considerate of my situation. It took a while to get the truck fixed but there was circumstances beyond their control situation. It took a while to get the truck fixed but there was circumstances beyond their control More

Greatest service department ever!! I was traveling through Redding on my way back to Utah and my Toyota Tacoma started making a funny noise, because of the time of day I had to spend a night nearby an through Redding on my way back to Utah and my Toyota Tacoma started making a funny noise, because of the time of day I had to spend a night nearby and went in at 8 am Brad Pettigrew told me to go get some breakfast and his service personal would take a look at the truck... Before I was finished with breakfast I received a call from Brad and he said my truck was ready... It was something simple causing me the concern, the service tech also checked everything out to make sure I could get home safely... I was expecting to pay for their time but my bill was zero... Wow what great customer service... Something you don't see much these days... Thank you all for you great service and care for the customer... James More

Your Toyota dealership is helpful, knowledgeable and fun to talk to. Cars are more complicated and it is comfortable to know I will be taken in care of. to talk to. Cars are more complicated and it is comfortable to know I will be taken in care of. More