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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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December 06, 2020

Mark Hunt is an amazing service writer! He is honest and reliable! We trust him with all of our vehicles! Thanks Mark for the great job you do every single day! We buy Toyotas because of your great service! More

by Kay Galyean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Dec 07, 2020 -

Lithia Toyota of Redding responded

Kay, thank you for taking the time to share your amazing and honest service experience with Mark! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 03, 2020

Had an appt for oil change. In and out in less than 30 minutes! Clean waiting room with socially distanced chairs. Have a great holiday season. More

by Rlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nightingale
Dec 04, 2020 -

Lithia Toyota of Redding responded

Thank you for the 5-star rating! We are happy to know that you had a good service experience with us and we hope that you will continue to visit us!

November 30, 2020

I am a long term customer, with multiple vehicles and trust Lithia Toyota to be the best service department in Redding. I always receive exceptional service. More

by joanwyman@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane, Michael Nightingale
Nov 30, 2020 -

Lithia Toyota of Redding responded

Thank you for the excellent review! We are so pleased to see we consistently provide you with outstanding service. We appreciate your loyal business and look forward to your next visit.

November 27, 2020

I took my truck in without an appointment and Mark took such great care easing my mind, squeezing me in, and providing me with honest updates. The work was done quickly on budget and As a bonus Mark provi More

by Tara Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Nov 28, 2020 -

Lithia Toyota of Redding responded

Thank you for the amazing review, Tara! We will be sure to thank Mark for providing you with excellent service. We look forward to working with you again!

November 27, 2020

I swung by the dealership in hopes of getting an oil change before thanksgiving. Didn’t have an appointment, but they got me in right away, and it only took about 45 minutes. I was extremely pleased the More

by timberbeast660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the name gentleman I worked with
Nov 28, 2020 -

Lithia Toyota of Redding responded

Thank you for sharing your experience! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 23, 2020

I came in with low tire pressure for the second time. I was told they would have to check the tire, and in doing so found a small nail, repaired the tire, and I was on my way. The service people were very More

by dmcdrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get his name.
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you for taking the time to write a positive review! We're ecstatic to hear you're satisfied with the high level of customer service you received with our team and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you for years to come!

November 22, 2020

We just had an oil change. They are supposed to do an inspection with this service. They told us our tires would be good till spring, they are balding. Said the floor mat was in good shape, it has a hol More

by Clkingsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oli lube assoicate
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you for taking time to leave a review about your recent oil change. We regret to hear that you were not impressed while you were with us here at Lithia Toyota of Redding. Your time and business are very important to us and we hope we may have another opportunity in the future to ensure your satisfaction. Please reach out to me directly about any concerns. Thank you and we hope to hear from you soon. Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 21, 2020

Service was excellent. Once the problem was found, part was ordered, repair was scheduled and we were able to get back on track for our road trip. Thanks! More

by MVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan and Mary, Bruce MacFarlane
Nov 22, 2020 -

Lithia Toyota of Redding responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 20, 2020

Oil Change appointment Nov. 16, 2020. It was a nice warm day. It would of been nice to have chairs outside to help prevent the Covid Virus. My appointment was for a Oil Change Service and a brake inspectio More

by Reggiehere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Nov 20, 2020 -

Lithia Toyota of Redding responded

Hello, I am troubled to learn about your dissatisfaction regarding the time it took to get an appointment and any prices that you felt was unfair. Please feel free to reach out to me so that we can discuss your concerns further. I look forward to connecting with you. Best, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 17, 2020

Made an appointment on line they were ready for me when I arrived. Service was completed in a timely manner. Everyone is and always has been great! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Nov 18, 2020 -

Lithia Toyota of Redding responded

Lisa, thank you for the positive review and rating! We are happy to know that you had a good experience with us and to know that our team was great. We hope that you will continue to visit us!

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