Lithia Toyota of Redding - Service Center

Rob Silva was my service manager and he was very professional and exceedingly courteous. Recommended the correct servicing parameters and guided me through the process effectively. I will get all professional and exceedingly courteous. Recommended the correct servicing parameters and guided me through the process effectively. I will get all my services done at Lithia. Thank you! More

Great service especially when it’s time to have my vehicle serviced. Service department explains what they will do and when done. Happy when they hand you the keys to leave. vehicle serviced. Service department explains what they will do and when done. Happy when they hand you the keys to leave. More

Very pleased with the service, parts and sales departments. All are efficient, courteous, and not pushy. Service is usually completed within estimated time frames. Repeat customer. departments. All are efficient, courteous, and not pushy. Service is usually completed within estimated time frames. Repeat customer. More

They are great in the service department. Always friendly and helpful. My Camry is running great. I also like the ease of making an appointment onlin. and helpful. My Camry is running great. I also like the ease of making an appointment onlin. More

My recommendation for Lithia Toyota Redding is to have technicians completing lifetime oil changes actually perform the work they claim they did (I.E. battery inspection-visual). The battery posts on my 2 technicians completing lifetime oil changes actually perform the work they claim they did (I.E. battery inspection-visual). The battery posts on my 2017 Camry (purchased new from Lithia, Redding) were so corroded, it ruined the cables and connectors. The Service Manager was very polite and professional, but offered no meaningful solution such as replacing battery cables at a reduced cost. A repair I would have be en happy to pay for, even though it was due to poor service by supposedly trained technicians. Instead I was offered a battery post cleaning service on battery cables which were corroded beyond repair,. This means the problem will come back repeatedly and possibly leave my family stranded. Due to this lack of service, I will have my car repaired properly at a local repair shop. After that, I will never do business with any Lithia owned dealership of any kind, as I refuse to tolerate poor service and integrity when there are numerous other supply options available online and at other dealerships. I will also be posting pictures of the ridiculously corroded cables and give this same testimony on social media, with "Buyers beware" heading. So in essence an approximate $400 repair, which would not have cost Lithia Toyota any money, as I would have paid a reasonably reduced cost for, will now cost Lithia motors thousands of dollars of lost revenue. Not only from my lost business, but possibly lost business from wary social media users, who will not wish to suffer losses like mine. Good Riddance Lithia! More

Was very happy with my car when it was done.. All were friendly, Bruce was very helpful. My car was done when they said it would be. friendly, Bruce was very helpful. My car was done when they said it would be. More

Quick friendly service as usual. Thorough report and good price as well. Would recommend them to anyone and use them for all my vehicles. Love Lithia Toyota!! price as well. Would recommend them to anyone and use them for all my vehicles. Love Lithia Toyota!! More

Stayed in touch with me throughout the day.Tried to Stayed in touch with me throughout the day. Tried to think of different things that may have triggered the starter brake sensor to not work. Stayed in touch with me throughout the day. Tried to think of different things that may have triggered the starter brake sensor to not work. More

My son took my car in for a transmission flush. He was grated by friendly staff. Was asked if he needed a shuttle to and from home. The shuttle driver was friendly as well. All in all a great experi grated by friendly staff. Was asked if he needed a shuttle to and from home. The shuttle driver was friendly as well. All in all a great experience. Definitely will have my car service here next time is needed. More

Always friendly customer service. Appointments are very easy to set up and so far are always met on time for them with quick service. I am very please. easy to set up and so far are always met on time for them with quick service. I am very please. More