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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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March 27, 2021

Mary, Susan and Bruce were very helpful. They provided detailed progress reports on our vehicle which helped since we live 80 minutes away. Very informative and friendly. More

by Optimist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana and Mary., Bruce MacFarlane
Mar 29, 2021 -

Lithia Toyota of Redding responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Team, especially Mary, Susan, and Bruce. We hope that you will continue to choose Lithia Toyota of Redding as your dealership!

March 25, 2021

Tire pressure readout not working properly Tires over inflated Returned to Toyota and they corrected the tire pressure however the read out still is not working properly was working when I took More

by pgtoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Mar 26, 2021 -

Lithia Toyota of Redding responded

Hi, I appreciate your feedback regarding your service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

March 19, 2021

Lithia service department has always been helpful and friendly. They are quite busy so I would recommend an appointment.I will be returning for my next service. More

by ShelyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett
Mar 19, 2021 -

Lithia Toyota of Redding responded

Hi ShelyC, thanks for the kind words for our Service Department! We're glad to know you had a great experience. We hope to work with you again.

March 14, 2021

Rapid diagnosis and repair for less than original diagnostic fee! Can’t beat that! Was a bit concerned the old gal was gonna cost me big bucks but I came out with a smile on my face! More

by ritisoys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Mar 15, 2021 -

Lithia Toyota of Redding responded

Hooray! We're so glad you had a great experience here at Lithia Toyota of Redding, and that we were able to put a smile on your face with a rapid diagnosis and a repair cost less than you expected. We appreciate your business!

March 12, 2021

Previously never had a _good_ experience at this dealer until today. My faith in humanity was restored by Service Advisor Mark Hunt. He's Awesome. More

by Jeff Mossberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Mar 13, 2021 -

Lithia Toyota of Redding responded

We love knowing that Mark provided excellent customer service for you. We are always here to help so please don't hesitate to reach out to us if there is anything else that we can do for you.

March 11, 2021

Another great experience servicing my car at Lithia Toyota of Redding. I highly recommend them to take care of your vehicle. They’re true professionals. 👍👍 More

by Juan Miguel 60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Bruce MacFarlane, Michael Nightingale
Mar 13, 2021 -

Lithia Toyota of Redding responded

That's what we like to hear! Thank you for the kind review. We are always here to help at LIthia Toyota of Redding.

March 07, 2021

The techs were quick and efficient. I was out of there in less than an hour which included replacing my air filter. They reviewed the service inspection with me, which gave me an idea of the overall conditio More

by Christinasuev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Bruce MacFarlane, Michael Nightingale
Mar 08, 2021 -

Lithia Toyota of Redding responded

Hi there, thank you so much for the great review! We're glad to hear our team has given you fast and efficient service. We welcome you back whenever you need help.

March 05, 2021

I drove to Lithia for my appointment. It was a sunny day, I was met in the garage by a polite worker who took my keys. The 25 word minimum is a stupid requirement. More

by foresterfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
Mar 06, 2021 -

Lithia Toyota of Redding responded

Thank you for taking the time to leave us a great review, Frank! It was a pleasure to work with you, and we look forward to working with you for years to come at Lithia Toyota of Redding.

March 03, 2021

The staff was very friendly and efficient. The quality of the work performed was also to notch. I highly recommend Lithia Toyota of Redding, California. More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Kersten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Michael Nightingale
Mar 04, 2021 -

Lithia Toyota of Redding responded

Gerry, thanks for taking the time to leave us an outstanding service review! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 26, 2021

Lithia Toyota has exceptional sales people and service personnel. Our family purchased 6 vehicles there and my staff members have purchased several more.. (24)_____________________________ We greatl More

by David Nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ambrozevitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane, Duane Gazzigli, Michael Nightingale
Feb 26, 2021 -

Lithia Toyota of Redding responded

Hi David, thank you so much for the kind words with our team! We're glad to hear Jim, Mike, Bruce, and our team have gone above and beyond in assisting you with your experience. Let us know if there is anything else we can do for you.

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