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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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June 20, 2021

Booked appointment and arrived early got in and out in about an hour. Arrived got checking immediately, service adviser immediately and fast checkout and back on the road More

by Jac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bowles
Jun 21, 2021 -

Lithia Toyota of Redding responded

Jac, we know how important it is to keep your Toyota in tip-top shape. Thank you for choosing our team here at Lithia Toyota of Redding to assist you in doing so! We'll see you next time.

May 31, 2021

I have purchased and leased 4 vehicles from here. Service has always been great. However this last visit I new I needed new tires, even though I only had 23,322 miles on the new Toyota Tundra I had purchase More

by mmoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Medeiros
Jun 02, 2021 -

Lithia Toyota of Redding responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that Zane went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

May 31, 2021

I don’t know how they come up with 4.9 rating, as the experience in service was wonky and pushy. I am not going to recommend this service department to anyone. More

by Toyota is good
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Kersten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Duane Gazzigli
May 31, 2021 -

Lithia Toyota of Redding responded

Hello, Thank you for sharing your feedback. I would like to learn more about your service experience at Lithia Toyota of Redding. Please reach out to me directly at your convenience. I hope to hear more about this. Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

May 18, 2021

Excellent customer service. Shuttle to home a wonderful perk. Friendly and courteous staff. Workmanship excellent! I would not take my car any other place. Thanks More

by marilynbshp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
May 19, 2021 -

Lithia Toyota of Redding responded

We're so pleased to learn of your satisfaction with the level of customer service provided at Lithia Toyota of Redding. Please let us know if we can assist again with anything further!

May 13, 2021

I was impressed! I had made an appointment, arrived and asked if I could make a subsequent appointment. Gone in 20 minutes! Excellent customer service. More

by Jloganre
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bowles
May 13, 2021 -

Lithia Toyota of Redding responded

Thank you for the wonderful review! We are glad to hear you were provided with excellent customer service throughout your visit with our Service Department. Lithia Toyota of Redding appreciates your business.

May 06, 2021

Fast efficient friendly service! Great first experience as a new car owner. I will bring my vehicle back for all service needs. I highly recommend! More

by Acwgrliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane, Mark Hunt, Bruce MacFarlane, Michael Nightingale
May 07, 2021 -

Lithia Toyota of Redding responded

Hi there, Thank you for your five star review. We appreciate to know that you experienced friendly, efficient and professional service with us. Thank you for your recommendation and we are looking forward to your next visit at Lithia Toyota of Redding.

May 03, 2021

That are always curious and get exactly what I need done. I did not have to wait that long and explained everything in detail. Thank you More

by daisyferguson31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Bruce MacFarlane, Michael Nightingale
May 04, 2021 -

Lithia Toyota of Redding responded

Hi Daisy, Thank you for your positive review. We strive to keep our customers updated and informed, so we are pleased to hear about your recent visit. Thank you for choosing Lithia Toyota of Redding and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

I have always found the service staff to be friendly, helpful, knowledgeable and efficient. I am planning to move to another state, and they were even willing to refer me to a dealership there! More

by NorCalGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Medeiros
May 01, 2021 -

Lithia Toyota of Redding responded

Hi there, At Lithia Toyota of Redding we thank you for your five star review. We strive to ensure that our customers feel informed and updated, therefore we are thrilled to hear about your recent experience. Thank you for choosing Lithia Toyota of Redding and we hope to continue to assist with all of your future automotive needs.

April 21, 2021

Drop off for oil, lube and safety inspection. Left it on a busy day, two hours later got a call it was ready. Everything checked except brake discs. Thanks for great service. More

by Papa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
oil change dude... good helper
Apr 22, 2021 -

Lithia Toyota of Redding responded

Thank you for your review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

April 14, 2021

The appointment process worked much better than walk-in. Robert Paradiso was very helpful in finding tires that I wanted for the vehicle and setting a future appointment for the tire change. More

by tjpowers71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
Apr 15, 2021 -

Lithia Toyota of Redding responded

TJ, Thank you for the great review! We are happy to learn about your experience working with Robert. We look forward to seeing you back at Lithia Toyota of Redding.

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