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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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September 24, 2021

Great service but wish light problem in service dept.could have been corrected Light is still on even when service desk rep said it would reset after I left and drove for 5 miles.Still have problem More

by Pdse Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Sep 25, 2021 -

Lithia Toyota of Redding responded

Thank you for choosing Lithia Toyota of Redding for your service needs. I would like to learn more about any concerns with your light. Please contact me about this. Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

Sep 25, 2021 -

Pdse Momma responded

We will be calling you reguarding the light issue. The service guys were great,just concerned about the light issue.

September 17, 2021

Awesome service Rob Silva went above beyond servicing my truck the service was completed before I was even expecting it to be done. More

by Ambrozevitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Sep 18, 2021 -

Lithia Toyota of Redding responded

Hi there, We are happy that our Service Department went above and beyond whilst assisting you in a timely manner. Thank you for choosing Lithia Toyota of Redding and we look forward to working with you again.

September 13, 2021

This vist was excellent. Smoke and maintenance was done in no time at all. I was driven home p e and picked up with fuss. I was extremely pleased. More

by Cj
Recommend Dealer
Yes
Employees Worked With
Rob Silva
Sep 13, 2021 -

Lithia Toyota of Redding responded

Thank you for the 5-stars and feedback, Cj! The team is glad your experience at Lithia Toyota of Redding was excellent. We look forward to future visits.

September 12, 2021

Very friendly staff, everything was clean and convertible. When I arrived someone help me in less than one minute,after that Rob help me with everything else. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Bruce MacFarlane
Sep 13, 2021 -

Lithia Toyota of Redding responded

Bruce, thank you for the positive review and rating! We are delighted to know that our team was helpful, and we hope that you will continue to visit us at Lithia Toyota of Redding!

September 11, 2021

Great service. Fast. Got my car serviced in a timely manner. Helpful service employees and service manager. Friendly staff. Good communication. I would recommend Lithia to my friends. More

by thurs@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 11, 2021 -

Lithia Toyota of Redding responded

Hi there, Thank you for your positive review. We are thrilled you had a timely, professional, and communicative service experience with our Team here at Lithia Toyota of Redding. We are looking forward to your next visit with us for any of your automotive needs. We also appreciate your recommendation.

September 08, 2021

Fast, friendly service. Always on time work is completed correctly. All the service advisers are great, I’m partial to Nathan Bowles he’s competent and professional. More

by Teambowles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bowles , Bruce MacFarlane
Sep 09, 2021 -

Lithia Toyota of Redding responded

Hi there, It is great that our Service Department are always able to meet your expectations. Thank you for choosing Lithia Toyota of Redding and please know that you are always welcome here.

September 04, 2021

We brought our Tundra in for work because someone had stolen our catalytic converter. Robert and the service provider in parts were very efficient and helpful. Not only was the truck catalytic converter More

by hsilva
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Lithia Toyota of Redding responded

Thank you for bringing in your Toyota Tundra for your service needs. At Lithia Toyota of Redding, we are always striving to go above and beyond to ensure our guests have positive experiences. Please do not hesitate to reach out if we can help again with anything additional!

September 01, 2021

Getting in for the lifetime oil change has been a challenge my last two times. Previously, I stopped by 4 separate times trying to get in and finally did on the 4th try. This time I stopped by on Sat More

by Me
Customer Service
Recommend Dealer
No
Employees Worked With
Jeffrey Franklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Sep 01, 2021 -

Lithia Toyota of Redding responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experiences in regards to your oil changes. Lithia Toyota of Redding always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

September 01, 2021

Always friendly and very service oriented. Car always ready when promised. Robert was excellent and very polite and professional. I always bring my Toyota here for any service. More

by Nanakcb47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Paradiso
Sep 02, 2021 -

Lithia Toyota of Redding responded

We always strive to provide top-quality service to every guest, and are pleased to learn that you enjoyed your experience here at Lithia Toyota of Redding! Have a great day!

August 31, 2021

Excellent service every time I take my car in for its regular check-up. The front desk handles things professionally and I appreciate their courtesy. An added benefit is their shuttle van for longer wait More

by Chrisbraun02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Aug 31, 2021 -

Lithia Toyota of Redding responded

Hi there, It is fantastic to know that our Service Department have consistently provided you excellent service. Thank you for choosing Lithia Toyota of Redding and we look forward to your next visit.

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