Lithia Toyota of Redding - Service Center

Easy check in for service. Quick in and out service. Polite, customer service by staff Quick in and out service. Polite, customer service by staff More

This newly remodeled dealership and service center is quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , customer service reps will lie repeatedly about times and service done, try and be your best buddy and “hook you up” . technicians are incompetent and don’t care about their work. On the outside they look like a professional dealership but fail over and over again with their customers. You would think having purchased a vehicle from them they would try and take care of you!? Not here you are a low number at best. They advertise customer service is priority while lying and smiling right to your face. I wish this was isolated incident but from the first time I brought car in they lie. Im stuck with overpriced service agreement and forced to get my Maintenance there. 8 years and 225000 miles later still can’t get it right. I’ve even started going elsewhere and paying for service I’ve already paid for just to get job done correctly. Do yourself a favor run away as fast as possible. Because you want have a good experience at Lithia Toyota of Redding, Ca More

Everyone is always very nice and professional. My car is always done on time! Bruce MacFarlane is my go to guy at Toyota. He's always there and I like his style of interaction. He is very knowle My car is always done on time! Bruce MacFarlane is my go to guy at Toyota. He's always there and I like his style of interaction. He is very knowledgeable which is important to me. More

I have been a customer at Lithia since 2008 when I bought my brand new Corolla. I still drive this car thanks to the regular maintenance and timely repairs completed by their knowledgeable and professional my brand new Corolla. I still drive this car thanks to the regular maintenance and timely repairs completed by their knowledgeable and professional service personnel and technicians. I have always been treated with the utmost respect and fairness. If I would ever need a new car, I would go to Lithia again. More

Bruce is always so nice and some of the guys in the shop are as well, will need to get their names next time. Very professional! are as well, will need to get their names next time. Very professional! More

We had any issue with our 4runner that was under warranty. Our service advisor Robert Paradiso was very helpful, prompt, and accommodating with getting it taken care of. I would recommend the servic warranty. Our service advisor Robert Paradiso was very helpful, prompt, and accommodating with getting it taken care of. I would recommend the service department here to anyone More

I was very pleased with the service I received for my two highlanders. All service personnel were very professional accommodating all my vehicle’s needs and my wishes highlanders. All service personnel were very professional accommodating all my vehicle’s needs and my wishes More

My head light is still loose tech didn't tighten up Oil change great,,,reply change great,,,reply More

Bruce was great to deal with and kept me up to date with the progress of my recall repair. the progress of my recall repair. More

Rob silva is top dog great at what he does will always work with him work with him More