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Lithia Toyota of Redding - Service Center

Redding, CA

4.6
455 Reviews

455 Reviews of Lithia Toyota of Redding - Service Center

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July 03, 2024

Bought (3) new Toyotas for a total of just less than $200k. First oil change car #1 the skid plate under the oil drain bolt was left loose and partially came off. Car #2 the front license plate holder h More

by Steelhead30!
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
January 11, 2024

So helpful and kind. Really went the extra mile! I love Lithia and the staff. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

Our service advisor, Robert, was very knowledgeable and made sure that the vehicle was handled properly and diligently by the mechanics. I felt comfortable leaving my car there for repairs. More

by jfon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

Robert Paradiso is the reason we take our cars for maintenance and repairs at the dealership. Great service and honest recommendations. More

by Vchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

Rob Paradiso was absolutely tremendous getting our service complete in a timely fashion I will recommend this dealership More

by bherenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Excellent service. Robert was very friendly and informative. I would highly recommend him for any issues on your vehicle. 100% More

by Jleenicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Lithia Toyota of Redding responded

We highly appreciate your feedback. It's pleasing to know you found the service at Lithia Toyota of Redding excellent and Robert information-rich. Thank you for recommending him and our services, we aim to maintain this standard in future too.

October 02, 2023

Service department keeps you waiting for hours even with appointment. Need to change how they schedule appointments. My appointment was at 11 it’s 1 and still have not taken my car in for oil change. More

by Mccartyp64
Service Time
Recommend Dealer
No
Employees Worked With
Season Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lithia Toyota of Redding responded

Hello, Your satisfaction is our goal here at Lithia Toyota of Redding and I would like the opportunity to connect with you to address your wait time with our Service Department for an oil change appointment. Please reach out to me directly so we can discuss this further. Best regards, Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

September 13, 2023

Very good dealership that does sales, offers original factory parts and does servicing and repairs. I have been working with them for over twenty four years. I do recommend them. More

by Dogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Season Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lithia Toyota of Redding responded

Thank you for your wonderful five-star review of Lithia Toyota of Redding. We couldn't be happier to read that we have a very good dealership that offers factory parts, car servicing, and repairs. It makes us proud to have had your business for over 24 years and we are honored to have you as a valued customer. We are always here to be of any assistance, should you need anything.

September 09, 2023

Season was very helpful and courteous. Would recommend Lithia Toyota to all. Place was very clean More

by Scorpion57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Lithia Toyota of Redding responded

We're happy our team here at Lithia Toyota of Redding could provide a helpful and courteous experience. Thank you for the positive review.

September 07, 2023

Very easy to make an appointment and the staff was super friendly upon arrival to drop off the vehicle. Also, very quick and efficient with the paperwork and keys when I came back to pick up. More

by Sfox161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Benton
Sep 07, 2023 -

Lithia Toyota of Redding responded

Hello, we are so happy to read that our Service Team was super friendly, very quick, and efficient during your visit. Thank you for the wonderful feedback and 5 stars. It was great to see you here at Lithia Toyota of Redding, and please do not hesitate to reach out to us if we can be of any assistance in the future.

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