Lithia Toyota of Redding

good customer service Mark at customer service was helpful when we took our call in. We were look for a new call and Mark took us to Trevor Robertson who was easy to talk t Mark at customer service was helpful when we took our call in. We were look for a new call and Mark took us to Trevor Robertson who was easy to talk too. He help us look for a nice car and something we can use and save us money. He was helpful and work with us when we have to pick up our kids from school and come back later, He didn't rush us. More

You guys rock! Everything has been a breeze - from the initial purchase of the vehicle to getting my first oil change. Everyone has been super friendly, compassionat Everything has been a breeze - from the initial purchase of the vehicle to getting my first oil change. Everyone has been super friendly, compassionate, understanding, and so great to work with! Deanne in sales is the best to work with - she really makes you feel like family. Mark in the service department is always happy and has the same demeanor Deanne has. This was my very first new car purchase ever and working with Lithia Toyota made it smooth and not as scary as one would think. Thank you guys!! More

Great service! Bad corporate customer relations! The service at Lithia Toyota in Redding was and has been excellent. The fact that when I got home from the dealership and found a coupon in my mailbox The service at Lithia Toyota in Redding was and has been excellent. The fact that when I got home from the dealership and found a coupon in my mailbox that would have saved me 15% off my $450 bill sorta angered me. (Oh, and I check my mail box daily). I returned to the dealership with my just-received coupon and was informed that they "could not honor it" because it wasn't presented at the time of service. The coupons sent in the mail from (I'm guessing) corporate headquarters not honored within a very reasonable amount of time seems wrong. Oh, BTW the coupon expires in a week or so so I can't even save it for my 60,000 mile service. Not a place to go Toyota. More

sales personnel moving to service department ??????????????? I will not buy a new truck from Lithia because of there aggressive , untruthful and manipulative sales personnel and it seems they are moving into the I will not buy a new truck from Lithia because of there aggressive , untruthful and manipulative sales personnel and it seems they are moving into the service department as the individual that waited on me for a oil change attempted to make me pay for synthetic oil twice and when I asked if they would or did check the battery level . He told me that it was a sealed battery ( which it is not ) and it was not checked ( it was low !!!!! filled it myself ) I also wanted the tires rotated and the tires showed no sign of that being touched ( my mistake not to mark the front tires to be sure) Possibly the reason the truck was finished unbelievably quick. In any case you have seen the dollar from me and will not return. PS I don't care if someone wants to use chewing tobacco ( obnoxious that it is ) but the constant spitting ( as this person was waiting on me ) in front of a customer in a place of business is utterly ridiculous. You people have reached a new low. More

Top notch Excellent, prompt, friendly service. Found the vehicle I wanted in record time, scheduled a delivery time convenient for all concerned and completed Excellent, prompt, friendly service. Found the vehicle I wanted in record time, scheduled a delivery time convenient for all concerned and completed the review, sales and detailing in about an hour. More

CURTAIN AIRBAG RECALL My appointment was at 9:00 a.m. and I was greeted promptly by service staff. The service writers were very happy and helpful. I enjoyed fresh coffee My appointment was at 9:00 a.m. and I was greeted promptly by service staff. The service writers were very happy and helpful. I enjoyed fresh coffee and had a nice visit with other customers that were waiting. I did leave the premises for lunch, and I was notified by a phone call that they were running a little behind schedule. I was called when the vehicle was ready. Very nice facility and great experience. More

Ray was awesome! He made the car buying experience as painless as possible. Was down to earth and even did a great job orienting the young salesman with him. He made the car buying experience as painless as possible. Was down to earth and even did a great job orienting the young salesman with him. More

Tracy Nichols Made My First Car Buying Experience Effortless After having gone to most of the dealerships in town, I went to Lithia Toyota and was instantly relieved when I saw the vast selection of cars and the After having gone to most of the dealerships in town, I went to Lithia Toyota and was instantly relieved when I saw the vast selection of cars and the friendly face of Tracy. She was very attentive to my car buying needs and wants without being pushy or "hovering." She provided excellent customer service and treated my parents and I respectfully. She was able to maintain a casual friendly atmosphere while being professional and knowledgeable. Tracy made my first car buying experience effortless and fun. I left Toyota with the perfect car for my lifestyle. I will be a Lithia Toyota customer for life. Thanks Tracy! More

Great Service All The Way Recently moved to the area. Toyota in Redding was recommended over another Toyota dealership in my area. My Tundra was due for its 60K. Talked with Recently moved to the area. Toyota in Redding was recommended over another Toyota dealership in my area. My Tundra was due for its 60K. Talked with Mark and was able to get my truck up there the next day to have it serviced and it was ready to pick up in the afternoon. Very knowledgeable and friendly. My other Toyota will be due for service soon and wouldn't think to take it anywhere else. Fantastic service and would highly recommend. Great job Lithia Toyota of Redding! More

Easiest car buying experience ever Jim was so helpful and straightforward! He understands exactly what I needed and was very friendly and not pushy at all! This is actually my 2nd car Jim was so helpful and straightforward! He understands exactly what I needed and was very friendly and not pushy at all! This is actually my 2nd car I've bought from him and Lithia Toyota! More