Lithia Toyota of Redding

This was a pretty painless experience. I thought replacing my vehicle in Redding would be a nightmare experience based on trying to buy a home in the area, but despite very low inventory, I thought replacing my vehicle in Redding would be a nightmare experience based on trying to buy a home in the area, but despite very low inventory, I was able to get an excellent value on leasing a new Tacoma. Other dealers have used the chip shortage and supply chain issues to mark up prices. I’m very happy with my choice to go with Lithia. More

They made this an amazing experience! Super helpful. full of answers and solutions. Awesome salesman. Super helpful. full of answers and solutions. Awesome salesman. More

I have always had good experiences with Lithia Toyota in Redding. Robert was good at explaining everything to me and not overselling. The technicians were a little slow today but they always get the job don Redding. Robert was good at explaining everything to me and not overselling. The technicians were a little slow today but they always get the job done. More

Dan and Nicholas were amazing with helping me buy my first car. Thank you two so much first car. Thank you two so much More

Our 2017 Toyota Prius has had a few issues over the past 6-8 months. We have life time oil changes had the car in for several weeks due to a rodent issue - $10,000. We got it back needing an oil change. We 6-8 months. We have life time oil changes had the car in for several weeks due to a rodent issue - $10,000. We got it back needing an oil change. We also were due tire replacement and at 120k miles we obviously had to replace tires at least once and never paid anything close to $750+ The only saving grace was our service writer Mike Flag he is great! His friendly helpful personality has truely made the experience a lot easier to deal with. The rental department could use a fresh face. The gal at the desk acts like you are a burden and disrupting the day. We ended up renting at Enterprise across the street and were met with a friendly helpful staff. We have purchased many vehicles at both the Toyota and Chevrolet stores and usually had better luck. Hopefully Management can get the rental department trained in customer services or get them to "be like Mike". Mike G. Red Bluff More

I had the tire rotated that went fine. The issue that I have is that the alleged inspection of the cabin air filter indicating that it needed attention soon, tell me that no inspection w The issue that I have is that the alleged inspection of the cabin air filter indicating that it needed attention soon, tell me that no inspection was done because my truck actually had a brand new filter in it that, I had installed just prior to me bringing it for service. I feel that this practice of assuming that a vehicle need parts or service without physical inspection can be considered deceptive. Also, the evaluation form is vague in even though it explains numbers. It doesn’t give the consumer any of the priorities of the inspected parts needing repair/replacement. I am really thinking of whether I should continue doing business with Lithia Toyota of Redding even though, being a customer of six years. More

Can I rate Dan higher than 5 stars? Excellent employee, no pressure, no hype just helped us with exactly what we wanted to look at and ultimately sold us a brand new Highlander. My wife Excellent employee, no pressure, no hype just helped us with exactly what we wanted to look at and ultimately sold us a brand new Highlander. My wife drives her new car with a huge smile!! Thanks Dan!! More

Friendly people. They have a nice waiting area. My car was done in a very reasonable amount of time! They have a nice waiting area. My car was done in a very reasonable amount of time! More

We just bought a new car at Lithia and the whole experience was great. I never felt the pressure I associate with old fashioned car shopping. Both our salesman and the finance lady were awesome. It experience was great. I never felt the pressure I associate with old fashioned car shopping. Both our salesman and the finance lady were awesome. It felt like they partnered with us to help us choose the best option for us. More

Jay(service) & Susan (rental) were amazing. Great service from both are very knowledgeable, helpful and courteous. Great service from both are very knowledgeable, helpful and courteous. More