Lithia Toyota of Redding

We've bought two cars from Lithia Toyota of Redding and all of our future car purchases will be from there. We do all of our maintenance at Lithia as well, the service is spot on! Always a happy customer all of our future car purchases will be from there. We do all of our maintenance at Lithia as well, the service is spot on! Always a happy customer Sara Stibi More

Excellent staff and comfortable environment. Ray Hale is a consummate sales professional. He listens well and presents good options for consideration. My wife and I left with a beautiful new car and a new f a consummate sales professional. He listens well and presents good options for consideration. My wife and I left with a beautiful new car and a new friend. More

Bait and Switch I initially started this via the Costco Auto program, yet I was told one price via email then go in to find out that one; the car was already sold, an I initially started this via the Costco Auto program, yet I was told one price via email then go in to find out that one; the car was already sold, and two; the price was way off from what was emailed. After negotiations, which I felt was the worst experience I’ve had with a car purchase, they still had me over $1,000 above what was told to me originally. They then stated that they would have the car transferred from another dealership. Car arrives, so I showed up with the expectation to pick up the vehicle, however..... Different interior color then what was ever discussed. The salesman then said "Want some seat covers?" No! I want the interior color I chose not whatever you got, obviously not making sure of any of this was correct before transporting the vehicle. Then they asked, "would $500 off make you take it?" No! Again, I want what was originally agreed upon. Then was told they would call me the next day with a confirmation if they were able to “secure” the correct vehicle with the correct interior color from another dealership. Then another day goes and the car with the correct interior arrives, at 6:15pm. I arrive with a text from the salesman, "do you work all day tomorrow?" like I should just come back tomorrow. Then I was told, "will have to try and squeeze you in as best we can," to do the paperwork since this is a new car, new paperwork. I mentioned the prior statement of taking an additional $500 off the correct car and was told no. Despite to say this was the worst experience with buying a car. I did finally get the car I originally wanted but I feel like after all this I ended up paying more then I really wanted and especially more then what I was told prior to even test driving the car. I do love the car, but getting it was just the most stressful and horrible experience I’ve ever had with a car purchase. More

Michael and Tracy were great. I ran them through several vehicles and finance options. I was definitely needy. Though I wasn’t planning on purchasing that day I left with a vehicle. They put in work for me! vehicles and finance options. I was definitely needy. Though I wasn’t planning on purchasing that day I left with a vehicle. They put in work for me! Again thanks so much! More

As usual, always a great experience at Lithia Toyota. Bruce MacFarlene had my Highlander serviced and I was out the door in a little over an hour. Courteous and professional service that I have become ac Bruce MacFarlene had my Highlander serviced and I was out the door in a little over an hour. Courteous and professional service that I have become accustomed to from Lithia Toyota. Thanks. More

Trevor in sales and kenny in financing were great... excellent experience buying my vehicle..i will tell all my friends how friendly and pressure free you were..thank you. Craig excellent experience buying my vehicle..i will tell all my friends how friendly and pressure free you were..thank you. Craig More

Lithia Toyota was able to get me in right away.My Lithia Toyota was able to get me in right away. My service adviser explained the service to me after I told him what I needed. They had my new tires Lithia Toyota was able to get me in right away. My service adviser explained the service to me after I told him what I needed. They had my new tires in stock! The front brakes were replaced per my request and they were able to diagnose a sound that was coming from under my truck. More

The request for information for internet pricing was responded to immediately. Our sales representative clearly understood our questions and requests and made us feel comfortable. responded to immediately. Our sales representative clearly understood our questions and requests and made us feel comfortable. More

Awesome purchase experience on 2020 4runner They Found us what we wanted, was a great price, overall sales experience was awesome. Sales and finance guys were excellent. Thank you lithia Toyo They Found us what we wanted, was a great price, overall sales experience was awesome. Sales and finance guys were excellent. Thank you lithia Toyota of Redding. More

I had a great time, got a good deal and had fun too! I am a seasoned buyer and this was my fourth purchase at Litia of Redding. All were great. am a seasoned buyer and this was my fourth purchase at Litia of Redding. All were great. More