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Lithia Toyota of Redding

Redding, CA

4.5
1,165 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,165 reviews

July 04, 2020

I had a good experience with your sales people and finance person. Everyone answered the questions I had and seemed straightforward and honest. I also am satisfied with the Prius prime and it’s price. More

by Garyvaught94
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Simon
Jul 05, 2020 -

Lithia Toyota of Redding responded

Your opinion means the most to us, Gary. Thank you for this amazing review. Steven, Chris, and Kenny are a huge part of our success here and we can't wait to tell our team about this positive review! We hope that your new Prius brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call.

June 28, 2020

Love the coffee and donuts nice big waiting area excellent staff to take care of my service needs. Set up for social distancing during the COVID thing. See you again More

by bamac
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jun 29, 2020 -

Lithia Toyota of Redding responded

Thank you so much for taking the time to share your thoughts about the services provided. We're really happy to know that you enjoyed the amenities. Please do not hesitate to inform us if we can do anything else for you. We hope you take care!

June 27, 2020

Great service, Rob Silva was polite and went over everything for me. I have for many years have been extremely happy with our service. We, Mark Souza and I bought a Camry there in 2009 and never had More

by ruger2
Recommend Dealer
Yes
Employees Worked With
Rob Silva
Jun 28, 2020 -

Lithia Toyota of Redding responded

Hello, Thank you for your positive feedback regarding our Service Department. I am concerned to learn there were any issues with your shopping experience and appreciate that you've shared your concerns by letter. If you'd like to discuss your feedback further, please feel free to reach out to me directly. Best, Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

June 25, 2020

Always a good experience with Jim Eddy. He is helpful and no high pressure. It was a cash sale, but the process still takes to long. This is no fault of the salesperson, its just the way things are. Took a More

by gregbproperties
Recommend Dealer
Yes
Employees Worked With
Jim Eddy 5 stars
Jun 26, 2020 -

Lithia Toyota of Redding responded

We're so happy to know that Jim earned a spectacular rating from you. Thanks for taking a moment to share your experience and congratulations on your Highlander. We hope you like it and wish you a wonderful day!

June 24, 2020

Nice doing business with Lithia Toyota I would recommend them to a friend. Staff is friendly and helpful picking out your vehicle in a timely manner More

by Criderj95
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett, Duane Gazzigli
Jun 25, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review. We are happy to know that you enjoyed a friendly and helpful experience with us. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 24, 2020

Had a enjoyable time buying a car. Dan was very professional and listen to our needs. Should not be a minimum of how many words I need to write. More

by Mario
Recommend Dealer
Yes
Employees Worked With
Corey Kersten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Richelieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Duane Gazzigli
Jun 25, 2020 -

Lithia Toyota of Redding responded

Thank you for the wonderful review, Mario. We will be sure to thank Dan for providing you with such an enjoyable car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 24, 2020

This is a dealership where the customer really is number one when it comes to service! My service advisor clearly spells out the service that was required on my truck. By the time it took me to go for a b More

by Mrrxmidcap
Recommend Dealer
Yes
Employees Worked With
Forgot her name. She’s new in the service department
Jun 25, 2020 -

Lithia Toyota of Redding responded

We appreciate the excellent review. Customer service is truly important to us and we are happy to know that you enjoyed your experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 24, 2020

Great service from Mark! Although service is extremely busy, Mark was able to get us in for a brake job within a couple of days of us calling. He called me back several times to confirm pricing and availa More

by Christine
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Jun 25, 2020 -

Lithia Toyota of Redding responded

Thank you for the excellent review, Christine. We will be sure to thank Mark for going above and beyond to provide you with exceptional service. We look forward to working with you again.

June 22, 2020

Charles was incredibly knowledgeable and helped us find a car that would fit our family's needs. Duane was very friendly and made the final paperwork signing a relaxed and pleasant experience. More

by Casey Jones
Recommend Dealer
Yes
Employees Worked With
Charles Rueber, Duane Gazzigli
Jun 23, 2020 -

Lithia Toyota of Redding responded

Thank you for the kind words, Casey! We're happy to hear Charles and Duane were able to meet your needs and provide a pleasant experience. We hope to see you again in the future!

June 21, 2020

Wasn't acknowledged when I walked in though No others were there. Service was performed quickly, but tech left grease/oil on hood and inside door handle. More

by Thigby
Recommend Dealer
Yes
Employees Worked With
Nathan bowles
Jun 22, 2020 -

Lithia Toyota of Redding responded

Hello, thank you for leaving us your feedback. We regret to learn that you were dissatisfied with the customer service upon your arrival, but we are happy that our Service Department provided you with timely work. Hopefully we are able to earn that final star upon your next visit should we be presented with the opportunity.

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