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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

November 04, 2020

Ray is an absolute gem, he and Tracy made the entire process painless. In a little over two hours I had a new car that I got a great deal on. More

by hollyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We will be sure to thank Ray and Tracy for providing you with excellent service. We look forward to working with you again!

November 02, 2020

Jeff Lovett was the best!! It was a great transaction and his experience and humor made the time go by fairly fast, especially since finance was overwhelmed with buyers. More

by BEConner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett
Nov 03, 2020 -

Lithia Toyota of Redding responded

Jeff, Thank you so much for taking the time to share your great feedback for us. We're super happy to see your satisfaction with your experience. If there is anything else we can do to be of assistance, please do not hesitate to reach out. Have a wonderful day!

November 01, 2020

I had scheduled an oil change for my 2013 Toyota Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very g More

by MWRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nightingale
Nov 02, 2020 -

Lithia Toyota of Redding responded

Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review about your service visit for your Toyota, and are glad to see that our efforts are paying off. We have every intention of continuing to follow these procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

November 01, 2020

I bought a 2021 Toyota Tacoma 4x4 from Michael Hageman. He was very helpful in making the sale process go efficiently and quick. The sale wasn’t hard as I had already knew what truck I wanted, and trading More

by Mrrxmidcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Simon
Nov 02, 2020 -

Lithia Toyota of Redding responded

Thank you much for the great review! We'll be sure to let Michael and Kenny know of your amazing experience that all of our customers should have. Congratulations on your new Tacoma and happy driving!

October 31, 2020

Staff is really friendly and try their best to get you signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. More

by traveler54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane, Michael Nightingale
Oct 31, 2020 -

Lithia Toyota of Redding responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

October 29, 2020

Michael Hageman sales associate and Dwayne in finance thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. More

by waltmg86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gerosin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Gazzigli
Oct 30, 2020 -

Lithia Toyota of Redding responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Michael and Dwayne. We appreciate your business and we are always here to help!

October 29, 2020

They were able to find a Toyota Tacoma with the colors interior my wife wanted in 1 day i had been looking for 6 months and at a fair price it was a very very pleasant experience More

by Tom s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gazzigli, Kristopher Warner
Oct 29, 2020 -

Lithia Toyota of Redding responded

Thank you for taking the time to write a review, Tom! We are glad we were able to help you find the vehicle you wanted. Enjoy your new Tacoma!

October 28, 2020

I was disappointed today when I discovered a white residue around the drivers door handle in the groove on my new Tacoma a day after having the paint sealed and the new truck detailed. Along with this More

by Mrrxmidcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Richelieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane, Kenny Simon
Oct 29, 2020 -

Lithia Toyota of Redding responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that Michael provided great service, I am concerned to learn that you were disappointed with certain aspects of your service visit. I would like the opportunity to speak with you further about your experiences. At your earliest convenience, please reach out to me. ​Best, ​Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

October 25, 2020

Bruce and Susan were very helpful and considerate of my situation. It took a while to get the truck fixed but there was circumstances beyond their control More

by Precisionhardwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan rented me the car , Bruce MacFarlane
Oct 25, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We will be sure to thank Bruce and Susan for providing you with excellent service. We look forward to working with you again!

October 25, 2020

Was there for service. They are always friendly and do a good job. The waiting area is comfortable with plenty of space. The appointment took a while, but with a fuel pump that is understandable. Thank y More

by threefish4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Oct 26, 2020 -

Lithia Toyota of Redding responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

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