Lithia Toyota of Redding

Our relationship with the Lithia Toyota service department began at some point after 2005 when we first brought our Sequoia in for service. We had the amazing luck to experience Mark in your servic department began at some point after 2005 when we first brought our Sequoia in for service. We had the amazing luck to experience Mark in your service department. I don’t like car problems and I don’t easily trust what I consider salesmen. I’ve had a couple of dishonest experiences and wondered if, as a woman, I’d ever be treated with sincerity and respect. Mark experienced me in a minor freak out the first time or two I was in and he was very kind and honest and respectful and helpful. His communication with me has been impeccable- he means what he says and that’s everything. And he has remained so every single time we are in. If it weren’t for Mark, we wouldn’t have continued to bring our car in. That said, his efforts with me have made me feel comfortable and I don’t NEED to see Mark every time lol. Francisco (I was sad when he left) and Sal have also been amazing. More

All credit to chad Shaw very helpful Thank you chad Shaw All credit to chad Shaw very helpful Thank you chad Shaw I know he is the best He help us from the beginning all the way to the end 10 stars All credit to chad Shaw very helpful Thank you chad Shaw I know he is the best He help us from the beginning all the way to the end 10 stars More

Ray is an absolute gem, he and Tracy made the entire process painless. In a little over two hours I had a new car that I got a great deal on. process painless. In a little over two hours I had a new car that I got a great deal on. More

Jeff Lovett was the best!! It was a great transaction and his experience and humor made the time go by fairly fast, especially since finance was overwhelmed with buyers. his experience and humor made the time go by fairly fast, especially since finance was overwhelmed with buyers. More

I had scheduled an oil change for my 2013 Toyota Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very g Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very good experience. More

I bought a 2021 Toyota Tacoma 4x4 from Michael Hageman. He was very helpful in making the sale process go efficiently and quick. The sale wasn’t hard as I had already knew what truck I wanted, and trading He was very helpful in making the sale process go efficiently and quick. The sale wasn’t hard as I had already knew what truck I wanted, and trading my 2016 Tacoma, I was already familiar with the new Tacoma. Michael and I discussed the differences between the two. I was impressed with all of the new trucks safety features. I felt that he valued my time. The complete process took just about three hours. The F&I process was quick and well organized too. Kenny did an excellent job as well. More

Staff is really friendly and try their best to get you signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. More

Michael Hageman sales associate and Dwayne in finance thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. More

They were able to find a Toyota Tacoma with the colors interior my wife wanted in 1 day i had been looking for 6 months and at a fair price it was a very very pleasant experience interior my wife wanted in 1 day i had been looking for 6 months and at a fair price it was a very very pleasant experience More

I was disappointed today when I discovered a white residue around the drivers door handle in the groove on my new Tacoma a day after having the paint sealed and the new truck detailed. Along with this residue around the drivers door handle in the groove on my new Tacoma a day after having the paint sealed and the new truck detailed. Along with this residue the windows had a hazy appearance that I noticed in the sunlight. I had no problems with buying this vehicle. The sale was no pressure. The salesman assisting Dan was Michael who did a great job selling me this Tacoma. More