Lithia Toyota of Redding

On July 1st 2023 My wife and I bought a brand new 2023 Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspe Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspect the roof, who does this?? 3 Weeks later I discovered the roof was damaged, after getting professional advise confirming this is from unloading, the manager Dave Ambrozevitch was unsympathetic, disrespectful and insulting in his response and blamed the damage on us, send us away. This is the most dishonest and rude treatment we have ever experienced and they received their money AND DO NOT CARE . We have bought 4 vehicles from Lithia this the 5th and last. THE WORST MANAGER. I feel sorry that a great salesman like Mike work for a manager like this. More

Mike from Redding Lithia, did really excellent job on helping us buy our dream car, he answered all our questions. It was really a fast transaction! I will definitely recommend Lithia Toyota Redding. helping us buy our dream car, he answered all our questions. It was really a fast transaction! I will definitely recommend Lithia Toyota Redding. More

Lithia Toyota is where im on my second auto lease, i been very happy with my last two vehicles and hope to lease my 3rd one here shortly. very happy with my last two vehicles and hope to lease my 3rd one here shortly. More

Not courteous made me and my son feel like he was less than pleased to help us. Never introduced himself even after I introduced my son any myself. I had to ask him to take my offer to the manager which w than pleased to help us. Never introduced himself even after I introduced my son any myself. I had to ask him to take my offer to the manager which was above fair market value. Very rude when we couldn't make a deal and I decided to leave it was an awkward silence with no "thanks for coming in" or "have a nice day" just awful. There was no conflict or any reason during our interactions that could have warranted this attitude. Disappointed More

Service writer Rob called me first thing Friday morning to discuss the after hours note regarding my vehicle in need of repair. Rob was able to provide the type of repairs required with an estimate within to discuss the after hours note regarding my vehicle in need of repair. Rob was able to provide the type of repairs required with an estimate within a few hours and worked my vehicle in for repairs. To my surprise, Rob called before 5:00 PM that day and stated my vehicle is ready for pick up. Rob displayed empathy for my situation, was courteous and professional. I’m grateful for the exceptional customer service and satisfied with the quality of the repair services. More

Dan was great to work with. He answered all my questions and never pressured me to buy..but of course I did. He answered all my questions and never pressured me to buy..but of course I did. More

I got new tires for a GREAT Price. Buy 3 get the 4th for $1. Only draw back was it took 3 hours to do the job. Buy 3 get the 4th for $1. Only draw back was it took 3 hours to do the job. More

They have treated me with kindness and professionalism that you normally don't have at any other dealership! Always great service and they try to be as quick as possible. that you normally don't have at any other dealership! Always great service and they try to be as quick as possible. More

Rod Silva, service , knows his job, what needs to be done when car in for service, friendly when car in for service, friendly More

We just bought a new a Sienna from Lithia Toyota of Redding and it was by far, the best experience we've ever had buying a vehicle. The staff was friendly, professional and very efficient. They didn't Redding and it was by far, the best experience we've ever had buying a vehicle. The staff was friendly, professional and very efficient. They didn't put any pressure on us and they didn't play the games that are all too common at some dealerships. They found the car we wanted and without any haggling, gave a price that was fair to everyone. Their price was thousands less than the ridiculous markups that Roseville Toyota wanted for the same car. Charles Rueber was our salesman, Mike Hageman handled financing, and Jason Beeman is the Sales Manager. If I ever buy another Toyota, I'll be coming to this team to get it. If you're looking to buy a Toyota, do yourself a favor and go to Redding Lithia and ask for these gentlemen. More