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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

November 22, 2020

We just had an oil change. They are supposed to do an inspection with this service. They told us our tires would be good till spring, they are balding. Said the floor mat was in good shape, it has a hol More

by Clkingsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oli lube assoicate
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you for taking time to leave a review about your recent oil change. We regret to hear that you were not impressed while you were with us here at Lithia Toyota of Redding. Your time and business are very important to us and we hope we may have another opportunity in the future to ensure your satisfaction. Please reach out to me directly about any concerns. Thank you and we hope to hear from you soon. Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 22, 2020

I would have given 5 stars, but I have a small problem. The promise for $ 25 for test drive, I have never received them. 5 years ago I bought RAV4 and Prius, I test drove it before I bought, I didn't get t More

by ptaslim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lithia Toyota of Redding responded

Hello there, we appreciate you taking the time to leave us this feedback about your shopping experience. If you have any questions or concerns regarding our promotions, please feel free to reach out to us directly so we can look into this more for you. Have a great day. Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 22, 2020

Was very easy to work with and is always a pleasure to do business with. Will continue to return to this dealership to buy vehicles. More

by jdollarhide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Simon
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you so much for taking a moment of your day to share this positive sales experience you had. We look forward to working with you again in the future!

November 21, 2020

The staff was friendly, not pushy, went the extra mile to help get me a good interest rate & keep my payments within my budget. This is my second used vehicle I have purchased from them & would gladly recomm More

by Love my Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 22, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We are happy to know that you enjoyed our services and love your Toyota. We look forward to working with you again!

November 21, 2020

Service was excellent. Once the problem was found, part was ordered, repair was scheduled and we were able to get back on track for our road trip. Thanks! More

by MVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan and Mary, Bruce MacFarlane
Nov 22, 2020 -

Lithia Toyota of Redding responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 20, 2020

Oil Change appointment Nov. 16, 2020. It was a nice warm day. It would of been nice to have chairs outside to help prevent the Covid Virus. My appointment was for a Oil Change Service and a brake inspectio More

by Reggiehere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Nov 20, 2020 -

Lithia Toyota of Redding responded

Hello, I am troubled to learn about your dissatisfaction regarding the time it took to get an appointment and any prices that you felt was unfair. Please feel free to reach out to me so that we can discuss your concerns further. I look forward to connecting with you. Best, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 20, 2020

This was a great experience for me and my husband. Charles was a great sales person and I receive just what I wanted. Thank you Lithia Toyota More

by daisyferguson31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hageman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles sales department was great, Christian Kay
Nov 21, 2020 -

Lithia Toyota of Redding responded

Thank you so much for sharing what a great experience you had. We're always more than happy to assist with the automotive needs of you and your family. Happy driving!

November 17, 2020

Made an appointment on line they were ready for me when I arrived. Service was completed in a timely manner. Everyone is and always has been great! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Nov 18, 2020 -

Lithia Toyota of Redding responded

Lisa, thank you for the positive review and rating! We are happy to know that you had a good experience with us and to know that our team was great. We hope that you will continue to visit us!

November 17, 2020

My car was in for service and a possible recall. Employees were helpful and courteous. I have purchased two vehicles from them and had all of my service from Lithia. More

by Belair
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hunt
Nov 18, 2020 -

Lithia Toyota of Redding responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us and we hope that you will continue to visit us!

November 17, 2020

Mike Gerosin was a great salesperson. He was professional with just enough of a sense of humor to ease the process forward. No stress in buying with Lithia or Mike. Financing was also easy and Tracy was frie More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Lithia Toyota of Redding responded

We love hearing this! Mike and Tracy were both happy to assist you. Please don't hesitate to reach out to us if there is anything else that we can do for you.

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