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Lithia Toyota of Redding

Redding, CA

4.5
1,165 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,165 reviews

November 27, 2020

I swung by the dealership in hopes of getting an oil change before thanksgiving. Didn’t have an appointment, but they got me in right away, and it only took about 45 minutes. I was extremely pleased the More

by timberbeast660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the name gentleman I worked with
Nov 28, 2020 -

Lithia Toyota of Redding responded

Thank you for sharing your experience! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 23, 2020

I came in with low tire pressure for the second time. I was told they would have to check the tire, and in doing so found a small nail, repaired the tire, and I was on my way. The service people were very More

by dmcdrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get his name.
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you for taking the time to write a positive review! We're ecstatic to hear you're satisfied with the high level of customer service you received with our team and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you for years to come!

November 22, 2020

Was very easy to work with and is always a pleasure to do business with. Will continue to return to this dealership to buy vehicles. More

by jdollarhide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Simon, Michael Hageman
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you so much for taking a moment of your day to share this positive sales experience you had. We look forward to working with you again in the future!

November 22, 2020

We just had an oil change. They are supposed to do an inspection with this service. They told us our tires would be good till spring, they are balding. Said the floor mat was in good shape, it has a hol More

by Clkingsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oli lube assoicate
Nov 23, 2020 -

Lithia Toyota of Redding responded

Thank you for taking time to leave a review about your recent oil change. We regret to hear that you were not impressed while you were with us here at Lithia Toyota of Redding. Your time and business are very important to us and we hope we may have another opportunity in the future to ensure your satisfaction. Please reach out to me directly about any concerns. Thank you and we hope to hear from you soon. Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 22, 2020

I would have given 5 stars, but I have a small problem. The promise for $ 25 for test drive, I have never received them. 5 years ago I bought RAV4 and Prius, I test drove it before I bought, I didn't get t More

by ptaslim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lithia Toyota of Redding responded

Hello there, we appreciate you taking the time to leave us this feedback about your shopping experience. If you have any questions or concerns regarding our promotions, please feel free to reach out to us directly so we can look into this more for you. Have a great day. Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 21, 2020

The staff was friendly, not pushy, went the extra mile to help get me a good interest rate & keep my payments within my budget. This is my second used vehicle I have purchased from them & would gladly recomm More

by Love my Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 22, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We are happy to know that you enjoyed our services and love your Toyota. We look forward to working with you again!

November 21, 2020

Service was excellent. Once the problem was found, part was ordered, repair was scheduled and we were able to get back on track for our road trip. Thanks! More

by MVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan and Mary, Bruce MacFarlane
Nov 22, 2020 -

Lithia Toyota of Redding responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 20, 2020

Oil Change appointment Nov. 16, 2020. It was a nice warm day. It would of been nice to have chairs outside to help prevent the Covid Virus. My appointment was for a Oil Change Service and a brake inspectio More

by Reggiehere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Nov 20, 2020 -

Lithia Toyota of Redding responded

Hello, I am troubled to learn about your dissatisfaction regarding the time it took to get an appointment and any prices that you felt was unfair. Please feel free to reach out to me so that we can discuss your concerns further. I look forward to connecting with you. Best, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

November 20, 2020

This was a great experience for me and my husband. Charles was a great sales person and I receive just what I wanted. Thank you Lithia Toyota More

by daisyferguson31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles sales department was great, Michael Hageman, Christian Kay
Nov 21, 2020 -

Lithia Toyota of Redding responded

Thank you so much for sharing what a great experience you had. We're always more than happy to assist with the automotive needs of you and your family. Happy driving!

November 17, 2020

Made an appointment on line they were ready for me when I arrived. Service was completed in a timely manner. Everyone is and always has been great! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Nov 18, 2020 -

Lithia Toyota of Redding responded

Lisa, thank you for the positive review and rating! We are happy to know that you had a good experience with us and to know that our team was great. We hope that you will continue to visit us!

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