Lithia Toyota of Redding

They have always treated us so good. Always friendly and helpful. Never had any problems. The staff is excellent. Always friendly and helpful. Never had any problems. The staff is excellent. More

I took my truck in for new struts, and four new tires. There was a miscommunication my truck did not get worked on. The dealership gave me a loaner car which was great, I went back the next day and my t There was a miscommunication my truck did not get worked on. The dealership gave me a loaner car which was great, I went back the next day and my truck was ready. Despite the early confusion the dealership made it right. I was very satisfied the way everything turned out. I have always found this dealership very good, and would recommend them to anyone. I have purchased two vehicles from them. More

went in for an oil change, with added bearings check. Jay was friendly and timely Jay was friendly and timely More

I was looking 2023 prius and I called even Los Angelas Toyota. But the I found Redding Toyota and I emailed them. Mike get back to me same day and he was very professional and very polite. I drove from Ca Toyota. But the I found Redding Toyota and I emailed them. Mike get back to me same day and he was very professional and very polite. I drove from Campbell to Redding and I was a little bit worried about what if when I arrive to Redding car could be sold.But Mike kept his word and hold the car for me. When we arrive we did paperwork fast and helped me to find same day coverage insurance as well. I am very satisfied and thank you Mike for the great help and customer service More

Great fast service Robert did a great job and reviewed all work done with me. all work done with me. More

Recent changes in policy have made my rating go from a 5 to a 3 because it feel like they are moving away from customer service and getting you what you need and moving toward just trying to get money. No l to a 3 because it feel like they are moving away from customer service and getting you what you need and moving toward just trying to get money. No long allowed to drop off your vehicle like many have been doing for years. I don’t drop it off and expect to jump everyone in line, I’m doing it so I can use my lifetime oil changes and tire rotations. I drop it off knowing that it’s going to be awhile and I’m fine with that. When I picked it up they didn’t go over my paperwork like they used to, didn’t give me any recommendations which I thought they would since it feel like they are just trying to get money. It’s just been and overall lack luster experience the past couple times I have been there. More

I've been a customer of Lithia service for over 10 years and have never been disappointed. They have kept my 22 yr old Lexus running like new, found parts for us, etc. Robert Paradiso goes the extra step to and have never been disappointed. They have kept my 22 yr old Lexus running like new, found parts for us, etc. Robert Paradiso goes the extra step to help us schedule services, track parts for our older car, return calls in a timely fashion and make sure we are satisfied, Lloyd the shuttle driver is good natured, and the guys who check us in are polite, and the waiting area is clean and comfortable. Highly recommend them. More

Knowledgeable and experienced service advisors. Honest in providing diagnostics. Better than other dealerships. Will recommend it to others. Honest in providing diagnostics. Better than other dealerships. Will recommend it to others. More

On July 1st 2023 My wife and I bought a brand new 2023 Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspe Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspect the roof, who does this?? 3 Weeks later I discovered the roof was damaged, after getting professional advise confirming this is from unloading, the manager Dave Ambrozevitch was unsympathetic, disrespectful and insulting in his response and blamed the damage on us, send us away. This is the most dishonest and rude treatment we have ever experienced and they received their money AND DO NOT CARE . We have bought 4 vehicles from Lithia this the 5th and last. THE WORST MANAGER. I feel sorry that a great salesman like Mike work for a manager like this. More

Mike from Redding Lithia, did really excellent job on helping us buy our dream car, he answered all our questions. It was really a fast transaction! I will definitely recommend Lithia Toyota Redding. helping us buy our dream car, he answered all our questions. It was really a fast transaction! I will definitely recommend Lithia Toyota Redding. More