Lithia Toyota of Redding

I have purchased and leased 4 vehicles from here. Service has always been great. However this last visit I new I needed new tires, even though I only had 23,322 miles on the new Toyota Tundra I had purchase has always been great. However this last visit I new I needed new tires, even though I only had 23,322 miles on the new Toyota Tundra I had purchased in July of 2016. That's ridiculous considering I usually get 50,000 miles at least on new tires. So I asked them to get a quote for new tires while I was getting my service. When done with the service, they said there were no tires listed for my vehicle. I had been doing research on tires because of the low mileage wear on the tires and figured there might be a problem with the tires installed originally. This is not the dealers fault as on the door frame it listed the tires but they are not for a Tundra. Again, not the dealer fault but the manufacturing fault. Still dealing with it. Want follow up or more detail, let me know. Thanks, Mike More

I don’t know how they come up with 4.9 rating, as the experience in service was wonky and pushy. I am not going to recommend this service department to anyone. experience in service was wonky and pushy. I am not going to recommend this service department to anyone. More

Love this dealership and their staff! My family just Love this dealership and their staff! My family just bought a Rav4 through Lithia in Redding Ca. and worked with Kris Warner. ABSOLUTELY would recom Love this dealership and their staff! My family just bought a Rav4 through Lithia in Redding Ca. and worked with Kris Warner. ABSOLUTELY would recommend asking to work with him if you visit this dealership! As a young couple, we were hesitant to go to a dealership right away, due to the things you hear about pushy salesman and such, and we could not have been luckier to have the wonderful experience we did working with Kris. He was NOT PUSHY AT ALL. In fact we had a very limited budget and our credit isn’t the best after this past year, and he was incredibly understanding and going the extra mile to help us out getting this vehicle! No regrets. We are super happy with our vehicle and the experience we had here and working with our wonderful salesman Kris W. Would give him a 10 star rating if there was the option to. He even left us with a full tank of gas. ☺️ As for the financing, we worked with Duane and he was just as incredible and we felt he was truly looking out for us and giving us the best advice, you can tell he really cares about his client and their best interest when buying. He was very nice as well! Over all this Lithia dealership had such nice folks and we are glad we chose to go here! Such helpful people. More

Jeff was great he helped me through the whole process and listen to all my concerns and try to best to get me everything that I wanted listen to all my concerns and try to best to get me everything that I wanted More

We got the car we wanted at a good price, after some negotiations. Finance procedure was efficient. Explanation of vehicle features was left to us. negotiations. Finance procedure was efficient. Explanation of vehicle features was left to us. More

Rob Howard was polite and very helpful. He came into work in his day off to ensure the delivery of my new Tundra and went through the whole truck with me. in his day off to ensure the delivery of my new Tundra and went through the whole truck with me. More

Excellent customer service. Shuttle to home a wonderful perk. Friendly and courteous staff. Workmanship excellent! I would not take my car any other place. Thanks perk. Friendly and courteous staff. Workmanship excellent! I would not take my car any other place. Thanks More

I was very pleased by the service you provided. Everything went smooth and fast. Everyone was kind and helpful. I would definitely recommend others to your dealership. Everything went smooth and fast. Everyone was kind and helpful. I would definitely recommend others to your dealership. More

I was impressed! I had made an appointment, arrived and asked if I could make a subsequent appointment. Gone in 20 minutes! Excellent customer service. asked if I could make a subsequent appointment. Gone in 20 minutes! Excellent customer service. More

I rarely write reviews, but I have to share how impressed I was with this dealership - specifically Kris Warner's professionalism and willingness to provide a smooth car buying experience. Kris was honest, f I was with this dealership - specifically Kris Warner's professionalism and willingness to provide a smooth car buying experience. Kris was honest, fair, and easy to work with throughout the process. I would absolutely buy a car from this dealership again. More