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Lithia Toyota of Redding

Redding, CA

Overview
Employees
Reviews
Vehicles
4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

October 20, 2021

Service was great and expedient. Rob Silva was fantastic at scheduling and fulfilling my requests. A truly super great person. More

by jimgesner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
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Oct 21, 2021 -

Lithia Toyota of Redding responded

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving Lithia Toyota of Redding! Safe travels.

October 20, 2021

The employees always seem to address our concerns. The only issue I have had is getting a appointment for life time oil changes. Months out. You oil needs changed now. Your service light is on. You need More

by jbowman1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lube customer service guys are the best
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Oct 21, 2021 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding appreciates the 5-stars and feedback. The team is glad you had a great experience. We look forward to future visits.

October 16, 2021

Things have really improved since our oil change 4 months ago which took 3 hours even though we had an appointment. This time, though we made the appointment 8 weeks ago and this was the earliest opening, it More

by VicTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
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Oct 17, 2021 -

Lithia Toyota of Redding responded

Thank you for sharing your experience! We are glad we could help take care of your vehicle!

October 15, 2021

Had to wait 4 hours and 45 minutes to get an oil change because I didn’t have an appointment. Totally unacceptable. Last time I had an appointment and it still took over two hours. So tired of the excuses More

by hoghuny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
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Oct 15, 2021 -

Lithia Toyota of Redding responded

Hello, I would appreciate the chance to speak with you regarding your recent oil change. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you to address your feedback. Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

October 15, 2021

The service was Prompt and very efficient! As usual! Thank you Lithia Toyota service department! More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob , Jeff Lovett
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Oct 16, 2021 -

Lithia Toyota of Redding responded

Thank you for choosing Lithia Toyota of Redding, Lee! We are happy to know that you enjoyed a prompt and efficient experience with our Service Department. We look forward to your next visit!

October 13, 2021

nice guy and very friendly. good service and good dealer! It's good choose ! It's my first choose to buy the new car! More

by fishmaner1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lovett, Duane Gazzigli
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Oct 14, 2021 -

Lithia Toyota of Redding responded

Thank you so much for sharing your positive feedback about us here at Lithia Toyota of Redding. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

October 11, 2021

Purchased a RAV4 Prime last week from Lithia. The sales person Casey was very easy to work with. The dealership was very accommodating and transparent throughout the whole buying process. Definitely recomm More

by George Marley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lithia Toyota of Redding responded

Hi George, Thank you for your positive review. We are thrilled you had a professional and helpful purchasing experience with us here at Lithia Toyota of Redding. We hope you enjoy your RAV4 Prime and we appreciate your recommendation. We always will welcome you for any of your future automotive needs.

October 09, 2021

Very friendly, very personable, very knowledgeable, explained to me what would be involved in our 30,000 mile tuneup More

by Cdm3other
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob silva
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Oct 10, 2021 -

Lithia Toyota of Redding responded

Thank you for taking the time to share your review with us! We look forward to working with you in the future.

October 08, 2021

They are always very patient and responsive. Rob does a great job. The waiting are is clean and comfortable. More

by Ron M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
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Oct 09, 2021 -

Lithia Toyota of Redding responded

Hi Ron, We are delighted that you have always found our Service Department to be patient and responsive. Thank you for choosing Lithia Toyota of Redding and we look forward to your next visit.

October 08, 2021

What A great experience to trade in my small sedan for this perfect SUV. Rob was amazing and personable and helped me find the perfect car for my family. I would definitely recommend anyone to him. More

by vanessaevans3357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT HOWARD
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Oct 10, 2021 -

Lithia Toyota of Redding responded

Hi Vanessa, It pleases us to know that our Sales Department were amazing and personable whilst helping you into the vehicle perfect your family. We hope that you enjoy your purchase and at Lithia Toyota of Redding we appreciate your business. We look forward to your next visit.

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