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Lithia Toyota of Redding

Redding, CA

Overview
Employees
Reviews
Vehicles
4.5
1,165 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,165 reviews

November 16, 2021

customer service is great haven't had any problems. They always look out for your best interest not theirs. More

by redbaron60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
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Nov 17, 2021 -

Lithia Toyota of Redding responded

Hi there, Your satisfaction means everything to us, so we are thrilled that you encountered great customer service from our team. Thank you for choosing Lithia Toyota of Redding and don't hesitate to reach out if there is anything else we can do.

November 16, 2021

Great customer service. Casey and Kenny were very helpful. I definitely would recommend this dealership More

by esmybabies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding appreciates the positive rating and review! Thank you for your business and have a terrific day!

November 16, 2021

Our sales rep, Casey was very knowledgeable about the trucks we were looking for and made us feel comfortable with our purchase. More

by Colettejohnsonre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Lithia Toyota of Redding responded

Hi Colette, We are pleased to know that you were comfortable with your experience. It is nice to hear that our Sales Department provided you with a knowledgeable experience. Enjoy your purchase and we appreciate your business. Thank you for choosing Lithia Toyota of Redding and we look forward to working together in the future.

November 14, 2021

Friendly staff and quick service. Service was provided promptly at our appointment time. Thank you More

by iammema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
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Nov 15, 2021 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding appreciates the positive rating and review! We are so glad you are satisfied with the provided service and we hope you have a great day!

November 08, 2021

I had to wait over a month to get my appointment, however in addition to my oil change and the other checks that are included in my Lifetime Oil Program they were able to replace my headlights - one of which More

by Bjwemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Report | Print
Nov 09, 2021 -

Lithia Toyota of Redding responded

Thank you so much for your sweet words, Bj! We take pleasure in hearing that Frank and Bruce are working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Lithia Toyota of Redding.

Nov 09, 2021 -

Lithia Toyota of Redding responded

Thank you so much for your sweet words, Bj! We take pleasure in hearing that Frank and Bruce are working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Lithia Toyota of Redding.

Nov 10, 2021 -

Lithia Toyota of Redding responded

Thank you so much for your sweet words, Bj! We take pleasure in hearing that Frank and Bruce are working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Lithia Toyota of Redding.

November 06, 2021

Had Robert Howard as our sales person. Very personable and excellent customer service. Would really recommend Lithia Toyota to anyone. He went above and beyond. Very happy More

by nikkipikki4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Gazzigli, ROBERT HOWARD
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Nov 06, 2021 -

nikkipikki4 responded

Absolutely loved our service

Nov 08, 2021 -

Lithia Toyota of Redding responded

Thank you for sharing your wonderful review of our Sales Team here at Lithia Toyota of Redding. We appreciate your kind words about us. We value your business.

November 03, 2021

Been having service there for 16 years and have always been excellent and I would tell anybody it’s an excellent place to have service done More

by marycummings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Report | Print
Nov 04, 2021 -

Lithia Toyota of Redding responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

November 01, 2021

4 to 6 weeks advance reservations for an oil change 4 to 6 weeks advance reservations for an oil change REALLY! Quik-Lube across the street gets it done in 15 minutes More

by kendeyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ambrozevitch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Report | Print
Nov 02, 2021 -

Lithia Toyota of Redding responded

Hi, Thank you for bringing your recent service experience to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

November 01, 2021

Last time I waited 4 hours for an oil change.Just tried to make appt - 2 months out. Even though I have lifetime oil change I will be going elsewhere from now on. I’ve been a customer since 2007. Mary More

by Memaddox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oil change
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Nov 01, 2021 -

Lithia Toyota of Redding responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience with our Service Department. Lithia Toyota of Redding always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

Nov 04, 2021 -

Memaddox responded

Having to wait almost two months for an appointment to get normal service borders on ridiculous. Since the drop in has been deleted from your services, I have no choice except to go elsewhere and pay for it. I will never purchase the oil package again.

October 30, 2021

Service was great. Quick turn around on the oil change services. Very friendly and helpful. More

by Sara.Gonzalez5639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Bruce MacFarlane
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Oct 31, 2021 -

Lithia Toyota of Redding responded

We're glad to see your visit for an oil change proceeded in a timely manner. Thanks for stopping by Lithia Toyota of Redding, Sara!

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