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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

January 03, 2022

The best experience buying a vehicle. Everyone was friendly and the process was fast. I was in and out with my new vehicle in 2.5 hours and wasn't left waiting around. I will definitely shop here agai More

by Young.jennifera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Simon
Jan 03, 2022 -

Lithia Toyota of Redding responded

We are so pleased to read that you purchased a new vehicle here at Lithia Toyota of Redding. We value your business. Our Sales Team always goes above and beyond to provide the best service possible for our customers. We hope you love your new vehicle.

December 28, 2021

JEFF OUR SALESMAN IS OUTSTANDING.....HE HAS HELPED US BUY OUR LAST THREE CARS FROM YOU AND WE WERE ALWAYS SERVED PRIME RIB AND NOT ROUND STEAK.....HE IS WELL INFIRMED ABOUT EVERY ASPECT AND HE SHOULD BE REPL More

by LINDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lovett, Duane Gazzigli
Dec 28, 2021 -

Lithia Toyota of Redding responded

Hi Linda, We appreciate your kind words. It is nice that you found our Sales Department to be outstanding. Enjoy your purchase and at Lithia Toyota of Redding please know that you are always welcome here.

December 13, 2021

Our experience was more than we expected. Chris Young was excellent at presenting our options and was professional throughout the entire experience. Duane Gazzigli was welcoming and gave us a great deal. Tha More

by Davidemagee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Gazzigli
Dec 14, 2021 -

Lithia Toyota of Redding responded

Thank you for taking the time to leave us a great review, David! It was a pleasure to work with you, and we look forward to working with you again at Lithia Toyota of Redding.

December 10, 2021

Although, it’s hard to get a hold of, the service department got me in the following day. They did the 15K service on my 21 Tacoma. In a very short amount of time!. I was out of there within an hou More

by Mrrxmidcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Dec 10, 2021 -

Lithia Toyota of Redding responded

Thank you so much for the positive review. We appreciate your patronage here at Lithia Toyota of Redding.

Aug 20, 2022 -

Mrrxmidcap responded

The latest repair on my truck was completed to my satisfaction. However due to the high cost of labor, my insurance company State Farm refused to pay the majority of the bill. For this reason, Lithia Toyota of Redding is not on their preferred list of service providers. As a result I was on the hook for the majority of the bill, despite this being an insurance claim!

December 08, 2021

Careful buying from them, and always have someone inspect the vehicle shortly after purchase, they'll sell you a used car with brakes 0.01mm away from mandatory replacement and tell you to basically xxxx you More

by zjjhunt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Gazzigli
Dec 09, 2021 -

Lithia Toyota of Redding responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your sales experience. Can you please contact me at your earliest convenience? I appreciate your time. Best, Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

Dec 09, 2021 -

zjjhunt responded

I purchased a vehicle from your dealership and when I brought it in to have the breaks check was informed there was just over 1mm of depth left on the break pad, and that the roughly 2mm was more than the required depth to pass your pre-sale inspection and that it was both my fault and problem to deal with them, when in reality the rear pads should have been replaced with the front pads, which I was informed were replaced before the sale of the vehicle.

November 29, 2021

Tristan was wonderful. Highly recommend. He wasn’t pushy or forceful when it came to looking at cars. He let me move at my own pace and make my vehicle decisions for myself. I will be returning to him for a More

by Nicolealcorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Begovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lithia Toyota of Redding responded

This is wonderful to see, Nicole! It is excellent to learn our Sales Team provided you with a no-pressure and patient car buying experience. We look forward to working with you again in the future!

November 20, 2021

JEFF LOVETT WAS AWESOME TO WORK WITH. I PUSED ALOT AND I BELIEVE HE WAS SINSERE AND PROFESSIONAL. WENT BEYOND TO MAKE SURE I WAS GETTING INTO SOMETHING I WANTED AND GETTING ME A DEAL I WAS COMFORTABLE WITH. More

by Monkcasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett
Nov 21, 2021 -

Lithia Toyota of Redding responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that Jeff went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 18, 2021

I was treated with great respect by Chad while making my decision to purchase my car More

by Cathyyounk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shaw (sales consultant), Duane Gazzigli
Nov 19, 2021 -

Lithia Toyota of Redding responded

Hello, thank you for your kind words! We are happy we could help. We look forward to serving you again in the future here at Lithia Toyota of Redding.

November 16, 2021

customer service is great haven't had any problems. They always look out for your best interest not theirs. More

by redbaron60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane
Nov 17, 2021 -

Lithia Toyota of Redding responded

Hi there, Your satisfaction means everything to us, so we are thrilled that you encountered great customer service from our team. Thank you for choosing Lithia Toyota of Redding and don't hesitate to reach out if there is anything else we can do.

November 16, 2021

Great customer service. Casey and Kenny were very helpful. I definitely would recommend this dealership More

by esmybabies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding appreciates the positive rating and review! Thank you for your business and have a terrific day!

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