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Lithia Toyota of Redding
Redding, CA
1,165 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,165 reviews
March 23, 2022
My experience was great. The service department was very nice and helpful. Ron was great with his customer service. He helped me with getting my car done on a timely matter The service department was very nice and helpful. Ron was great with his customer service. He helped me with getting my car done on a timely matter More
by cbradley
Employees Worked With
Ron
March 23, 2022
Tristian was very helpful and friendly. He explained all of my options on a Corolla and financing. Then I moved on to Duane to finalize my purchase all within 2 hours. The easiest car buyi He explained all of my options on a Corolla and financing. Then I moved on to Duane to finalize my purchase all within 2 hours. The easiest car buying experience I have ever had. I love my Corolla. More
by Leesee104
Employees Worked With
March 22, 2022
Lithia Toyota of Redding made the buying of my new to me Honda accord so easy and effortless. Mike Gerosin and Kenny Simon made the process as smooth as possible to help me get the car I wanted. Thanks guys Honda accord so easy and effortless. Mike Gerosin and Kenny Simon made the process as smooth as possible to help me get the car I wanted. Thanks guys. I will definitely be going back to Lithia toyota in the future. More
by Heather Taylor
March 21, 2022
On February 22, 2022 at 3:45pm I took my brand new 2021 Toyota Highlander to get its first 5,000 miles oil change and tire rotation. Within 36 minutes the task was completed. As soon as I arrived home I no Toyota Highlander to get its first 5,000 miles oil change and tire rotation. Within 36 minutes the task was completed. As soon as I arrived home I noticed these lights were turned on: check engine light, low engine oil pressure, low engine oil, and secondary collision brake system. I called Lithia Toyota of Redding with my concerns and they advise me to drive the vehicle back to the dealership, about a 15 minute drive back. Upon arrival, I notified one of the mechanics who looked under the vehicle and noticed oil was dumping from underneath. He proceeds to get in the vehicle and drives it into their shop onto the lift. After they inspected the vehicle they realized that during the oil change they forgot to remove the old oil gasket and they put a new one on top of it, which has caused the issues listed above. Lithia notifies me that they would like to keep the vehicle overnight to inspect the vehicle. The next day February 23, 2022, I went to pick up my vehicle at 9am. Upon arrival Robert wanted me to sign the work order that I was picking up the vehicle because of an engine light was on. None of the above was documented. After spending about two hours talking with Dave the general manger, Robert the service advisor, and Susan the customer affairs they said they would give me documentation. Which this never happened. Until I had my mom (who’s Caucasian) come in and within 10 minutes I finally got the documentation. Why was it so difficult for an Asian American widow/single mother to get this documentation? I did request for an oil analyst, but I’m assuming this request was denied since it has been a month since the incident and no one has contacted me back regarding this. They did not care of my concerns that with the low engine oil pressure light on and driving with it on there is a high possibility that this undermined the life of my brand new Toyota Highlander. Lithia also did not clean the vehicle from the oil dumping underneath. I want the peace of mind that my new vehicle that I put my savings on would last, thus the reason why I requested for the oil analyst. Bottom line: Lithia Toyota of Redding does not care for its community and an Asian American windowed single mother. It’s appalling that Toyota Corporation supports Lithia on how they handled the situation. More
by tenacee
March 20, 2022
Mike Hamilton was great in locking in our new vehicle for us. With demand the way it is, he helped us find what we wanted faster than we anticipated. He was prompt and timely in communications and we had an us. With demand the way it is, he helped us find what we wanted faster than we anticipated. He was prompt and timely in communications and we had an overall great experience. More
by sam.martin005
Employees Worked With
Mike Hamilton, Duane Gazzigli
March 18, 2022
Kody and Kenny were extremely helpful. They provided fast, friendly service. Highly recommend Lithia Toyota! They provided fast, friendly service. Highly recommend Lithia Toyota! More
by Aimskiepk
March 18, 2022
Chad Shaw was the sales consultant who ushered us through the purchase of a new Highlander. This was during the "car drought" at the tale end of the pandemic. He was clear and concise with what our options the purchase of a new Highlander. This was during the "car drought" at the tale end of the pandemic. He was clear and concise with what our options would be and actually got us, with the of finance, from looking at the vehicle to driving off of the lot in three hours. That honestly must have been record time. Chad even followed up the next to ensure that we were happy and to ask if we needed assistance with setting up the newfangled electronics. Would recommend working with Lithia Toyota and Chad Shaw to anyone what I know. More
by AK
Employees Worked With
Bruce MacFarlane, Chad Shaw
