Lithia Toyota of Redding

Service department are not good, promise customer jobs will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. More

Started with Kris and ended up being assisted by Chris. Helpful and patient through out the process. Insisted on holding the vehicle until I was able to view it and eventually purchase it. Would definit Helpful and patient through out the process. Insisted on holding the vehicle until I was able to view it and eventually purchase it. Would definitely come back again and consult with him in the future. More

Easy check in for service. Quick in and out service. Polite, customer service by staff Quick in and out service. Polite, customer service by staff More

Outstanding job overall, answered all of my questions. Helped me understand all the technology about the truck. I felt comfortable throughout the process and I was not pressured at all. The salesman was p Helped me understand all the technology about the truck. I felt comfortable throughout the process and I was not pressured at all. The salesman was professional and knowledgeable. It was an enjoyable experience for me. I would recommend anyone and everyone to Lithia Toyota. More

Our salesman, Rob Howard was very professional. He got us the best deal possible. Tracy in finance was great. She called me after signing and informed me she was able to get us a lower interest rat He got us the best deal possible. Tracy in finance was great. She called me after signing and informed me she was able to get us a lower interest rate!!! Great staff and great to work with. More

Everyone is always very nice and professional. My car is always done on time! Bruce MacFarlane is my go to guy at Toyota. He's always there and I like his style of interaction. He is very knowle My car is always done on time! Bruce MacFarlane is my go to guy at Toyota. He's always there and I like his style of interaction. He is very knowledgeable which is important to me. More

This newly remodeled dealership and service center is quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , customer service reps will lie repeatedly about times and service done, try and be your best buddy and “hook you up” . technicians are incompetent and don’t care about their work. On the outside they look like a professional dealership but fail over and over again with their customers. You would think having purchased a vehicle from them they would try and take care of you!? Not here you are a low number at best. They advertise customer service is priority while lying and smiling right to your face. I wish this was isolated incident but from the first time I brought car in they lie. Im stuck with overpriced service agreement and forced to get my Maintenance there. 8 years and 225000 miles later still can’t get it right. I’ve even started going elsewhere and paying for service I’ve already paid for just to get job done correctly. Do yourself a favor run away as fast as possible. Because you want have a good experience at Lithia Toyota of Redding, Ca More

Kept me updated on the particular car I wanted since i could not come in right away. Very responsive. Friendly. Easy to work with. could not come in right away. Very responsive. Friendly. Easy to work with. More

I have been a customer at Lithia since 2008 when I bought my brand new Corolla. I still drive this car thanks to the regular maintenance and timely repairs completed by their knowledgeable and professional my brand new Corolla. I still drive this car thanks to the regular maintenance and timely repairs completed by their knowledgeable and professional service personnel and technicians. I have always been treated with the utmost respect and fairness. If I would ever need a new car, I would go to Lithia again. More

Bruce is always so nice and some of the guys in the shop are as well, will need to get their names next time. Very professional! are as well, will need to get their names next time. Very professional! More