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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

July 16, 2022

Jim Eddy was a great help to us and very easy to get along with. Very easy to talk to and I always felt he wanted to make sure that we were happy. More

by dsmith6625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

dsmith6625 responded

Hi there, just wanted to give a big shout out to Jim Eddy who was a great help in our choice of a vehicle. Very patient and helpful!

Jul 18, 2022 -

Lithia Toyota of Redding responded

Lithia Toyota of Redding always wants to ensure every customer is happy! Thank you for taking the time to leave this great review, it would be our pleasure to provide you with more easy dealership experiences.

July 13, 2022

Excellent customer service! I felt fully supported, in a genuine way through the entire process of buying my car. My many questions were answered, and I feel confident in my pur More

by soleil deknatel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Begovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Gazzigli
Jul 14, 2022 -

Lithia Toyota of Redding responded

Soleil, we're happy you found our Sales Department to be so supportive during your experience here at Lithia Toyota of Redding. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. Thank you for the recommendation! If you have further needs or questions, please reach out!

July 10, 2022

Lithia was straightforward with us throughout the process, never hiding any fees or charging a markup on a highly sought after vehicle. No surprises, just what we ordered. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT HOWARD
Jul 11, 2022 -

Lithia Toyota of Redding responded

Thank you for doing business with us, Dave. We are happy to read that we could provide straightforward and successful service. Your five-star feedback is greatly appreciated here at Lithia Toyota of Redding.

July 08, 2022

Robert kept me informed of any needs for my vehicle. Very happy with service, timeliness. More

by Dljnelson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Paridisio
Jul 13, 2022 -

Lithia Toyota of Redding responded

Hello! Thank you for choosing Lithia Toyota of Redding for your service needs. We are pleased to know that our Service Team kept you informed throughout the process and offered you a timely experience. Please let us know if there is anything else we can do for you.

July 05, 2022

Christian was an Amazing salesman. He was able to get me into the SUV I wanted at a price I could afford. He also had it delivered to me the next day! More

by Blessed by the Best
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Blessed by the Best responded

Thanks for the great service!

June 29, 2022

Made a dealer warranty work for us, did a very nice job to get us out on time. More

by Dellmer Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jul 02, 2022 -

Lithia Toyota of Redding responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Lithia Toyota of Redding. We are more than happy to help!

June 29, 2022

I was charged for service I did not authorize. I ordered parts which I was picking up to install myself. When I picked up my car I was told you had installed the parts and charged me $40.00 for th More

by notonlythat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Franklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
Jul 01, 2022 -

Lithia Toyota of Redding responded

Hello, please know we take your feedback seriously here at Lithia Toyota of Redding and would like the opportunity to connect in regard to your recall visit with us. Could you please reach out to me to discuss this? Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

Jul 01, 2022 -

notonlythat responded

I can call you this afternoon around 3:30pm if you are available.

June 26, 2022

Great Saturday service. I was able to get my Toyota Tacoma oil changed. This saved me a work day! More

by EPV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Barbusca
Jun 27, 2022 -

Lithia Toyota of Redding responded

We're glad to learn our Service Team was able to save you a work day with our oil change service. That's the kind of service you can expect at Lithia Toyota of Redding. Let us know if you need anything else.

June 25, 2022

Service department are not good, promise customer jobs will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. More

by hometownofredding
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Lithia Toyota of Redding responded

Hello, I appreciate you taking the time to share your feedback. Customer satisfaction is very important to us at Lithia Toyota of Redding, and I would like the opportunity to further discuss your service experience. Would you please reach out to me at your convenience? Thank you, Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

June 24, 2022

Started with Kris and ended up being assisted by Chris. Helpful and patient through out the process. Insisted on holding the vehicle until I was able to view it and eventually purchase it. Would definit More

by JakeT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Warner
Jun 26, 2022 -

Lithia Toyota of Redding responded

Hi there, Jake, thank you so much for sharing your positive feedback about us here at Lithia Toyota of Redding. We are happy we could help you find an amazing vehicle. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

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