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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

November 17, 2022

Chad did a great job. Fast service. Nice people. Clean waiting room. Gave me a ride home More

by Peter95973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 21, 2022 -

Lithia Toyota of Redding responded

Thanks for the great rating, Peter. Here at Lithia Toyota of Redding, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

November 16, 2022

Amazing experience. Walked out knowing I got a good deal. Definitely would recommend to anyone looking to purchase new or used. More

by jeremyh1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Benton
Nov 21, 2022 -

Lithia Toyota of Redding responded

We are elated to have had the pleasure of offering you a good deal here at Lithia Toyota of Redding. Our Sales Team takes great pride in providing amazing experiences to our customers. Let us know if there is anything else we can do for you. Congratulations on your new vehicle!

November 16, 2022

Went in with a flat tire emergency, they fixed my tire and I was done in under an hour, and no charge. Well done Lithia!! More

by Hughsweeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady service rep, did not remember her name
Nov 20, 2022 -

Lithia Toyota of Redding responded

Hi, Our staff is pleased to read that you had such a smooth encounter with our team. We are truly grateful to you for sharing this exceptional report of our location. Thanks for doing business at Lithia Toyota of Redding.

November 15, 2022

I got an oil change today at Lithia and it was a great experience. They have exceptional customer service! More

by Ruby A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 20, 2022 -

Lithia Toyota of Redding responded

Hello Ruby, we are pleased to know that you had a great oil change with our team here at Lithia Toyota of Redding. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

November 14, 2022

Bought a certified pre-owned Lexus from the dealership. 3 days later I found out that they had covered up body damage. I contacted the sales manager Jason Beeman. He was incredibly defensive and insulting More

by michaeltoubia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Beeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lithia Toyota of Redding responded

Michael, Thank you for taking the time to chat with me this afternoon. Per our conversation, it looks like the Lexus has a 4-year 50,000-mile warranty on the paint, pending there was no outside influence to make it go bad. Please don’t hesitate to call me with any questions at the direct line I gave you. Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 09, 2022

I walk in Steve was there and told him what I wanted and he came through for me it was a great experience. More

by JandL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Power-Ruber
Nov 11, 2022 -

Lithia Toyota of Redding responded

Hello, We are so glad that our Sales Team provided this seamless purchasing experience for you. Thank you for being a valued customer here at Lithia Toyota of Redding.

November 09, 2022

Mike Gerosin was our salesman. He was very knowledgeable and helpful and answered all of our questions and concerns. We had a great experience up until we had to do business with t More

by Wildoats
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Nichols
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Begovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Lithia Toyota of Redding responded

Hello, We here at Lithia Toyota of Redding would appreciate the chance to learn more about your interactions with our team. Please feel free to contact me if you would like to discuss this further. Thank you, Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 06, 2022

This dealership is the best! From sales to the service department they rock! They are attentive, quick, and so helpful. More

by chrystalplus2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Sindorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Lithia Toyota of Redding responded

Thank you so much for sharing this great feedback. Lithia Toyota of Redding has enjoyed having you as our customer and we look forward to your next visit. Have a great day.

October 30, 2022

We received excellent service from Chris. Our car was on order and he communicated with us on updates frequently. Picked up our vehicle yesterday and we teceived above and beyond instructions More

by Spangborn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Lithia Toyota of Redding responded

Hello, we are so glad you received excellent service from our staff. Thank you for taking the time to recognize them and allowing us to serve you here at Lithia Toyota of Redding. We invite you back anytime that you may need us.

October 30, 2022

I appreciated the friendliness of the people and the ease of communication with them in store and on the phone. It was a quick visit for some minor, but important issues. I was back out the door and on the r More

by amethystsusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think her name was Sharon(?) the one just newly engaged to be married. , Jay Benton
Nov 02, 2022 -

Lithia Toyota of Redding responded

Thank you for your kind feedback and for choosing Lithia Toyota of Redding! We're happy we could help. Please let us know if you have any additional questions about services you received.

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