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Lithia Toyota of Redding
Redding, CA
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,163 reviews
March 06, 2012
We were the victims of bait and switch fraud. We paid out the nose for an extended warranty and it turns out it was not even a Toyota warranty! They sell some third rate warranty that they make more money fr the nose for an extended warranty and it turns out it was not even a Toyota warranty! They sell some third rate warranty that they make more money from as a Toyota warranty. When confronted they were unapolgetic and rude. I am waiting to make sure they cancel the warrranty. I do not reccomend this dealership. More
by djb5000
Employees Worked With
Don Butler, Adam Saunders
February 01, 2012
We were on a trip and our Prius stopped as we entered the freeway south of Redding. We had to be towed to Redding and were very pleased with the service we received. Mark made arrangements for a qualified freeway south of Redding. We had to be towed to Redding and were very pleased with the service we received. Mark made arrangements for a qualified mechanic to look at our car and the mechanic worked to find the problem. It wasn't possible to totally resolve the issue, but Mark kept us informed of the mechanic's progress and carefully explained what he was checking. In the end, he provided us with the resources to avoid another similar problem and carefully explained what we should do. We were very satisfied with the way Mark handled the situation and the way he worked with us in a very difficult situation. We finished our trip without additional difficulties thanks to the attention we received at Lithia Toyota of Redding. More
by KathyDC
Employees Worked With
Mark Hunt
August 19, 2011
Sales manager Gary Rueber used all the classics. "This deal is only good today, because the general manager will be back tomorrow", "I can sell this car to someone else and make money if you don't b "This deal is only good today, because the general manager will be back tomorrow", "I can sell this car to someone else and make money if you don't buy it". Salesman Mike Morris was trying to get a signature on paper work. When declined to sign until ready, sales manager Gary Rueber returned to try to close deal that day. Salesman Mike Morris pulled her car up in the dark service drive for the walk around inspection, and blew off the scratch that was found. Lithia has always been a poor car dealer, but it is sad to see how far Toyota has fallen in quality, design, and ethics. More
by jim_d
Employees Worked With
Gary Rueber sales manager, Mike Morris salesman
