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Lithia Toyota of Redding

Redding, CA

4.6
1,163 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,163 reviews

November 06, 2014

Wonderful buying experience I went to the Lithia because I had a great experience purchasing my last car there 10 years ago and with it on it's last leg, I decided to purchase my More

by rlvanorden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Guinn
October 20, 2014

20,000 mile Maintenance Very busy Tuesday after the Holiday weekend. Plus the dealership is undergoing a huge remodeling project. I knew it was going to take a while instea More

by carol.baggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
October 17, 2014

Purchase of used Prius I have always had a good experience at this dealership. I only have one comment. I was very anxious to get a used car to replace my old one, and forg More

by lsweeney5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Beeman
September 28, 2014

Couldn't be more grateful When I noticed the mysterious noise coming from my car I'll be honest, the last place I wanted to take it to was the dealership because I was afraid I More

by kpowell43086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick (mechanic), Mark
September 24, 2014

We love our Prius Plug-In! Just stopped in to Lithia Toyota Service to have a maintenance check-up on our wonderful Prius Plug-In. The service department is great-just dropped o More

by Dream618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
September 09, 2014

Speedy Service In spite of a full waiting room and construction issues, my repair and service was completed within the stated time. The employees were helpful and c More

by 3camrys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
September 06, 2014

Enjoyed the leasing experience at Lithia Toyota in Redding I have purchased 3 vehicles from Lithia Toyota in Redding over the past 14 years. Two were new and one a slightly used loaner car. Exceptional sales More

by Msvoyageur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morris
September 04, 2014

Awesome! I had just had a bad experience with another dealership, where my vehicle sat at Lithia for 4 months. They knew the situation and understood from the More

by rhondacarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kathy, Mario, Adam, Adam Saunders
March 01, 2014

I took my Toyota Tundra in for it's 6 month service. It had 3,500 miles on it. I was told that I had to wait until my truck had 5,000 miles on it even though the owners manual specifically states that " More

by stopbm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager, Sales manager
Mar 18, 2014 -

Lithia Toyota of Redding responded

Hello, We are sorry for any miscommunication on your service and oil change. Your experience did not live up to expectations – yours or ours. We should not have turned you away, the Toyota Servicing was available to you at this time. Toyota Care does offer 24-hour Roadside Assistance, off-road assistance is not included in the coverage. We are sorry if this was unclear to you, we should have taken the time to explain it to you more concisely. I would be happy to discuss this with you further if you wish. Please contact me at (530) 223-2600. Sincerely, Don Butler, General Manager.

Mar 18, 2014 -

stopbm responded

Everything was explained to me concisely! Obviously Lithia Toyota of Redding's tactics are to lie as much as they need to to sell a vehicle then later blame everything on miscommunication. Bull Hockey! That doesn't float with me. You can be a big help if you really do feel bad by advising me as to how I can get a full refund of my purchase price of the lifetime oil changes. I will be waiting for your response here so people can see if you do really care.

March 11, 2013

I paid $1500 more than I should have, the car was supposed to be detailed before pick up. It was filthy, glue on dash, gum on door runner, spill spots throughout, I received the car in the dark and s More

by laftrapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy, sales; Adam Saunders finance; a young blond kid in parts
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