Lithia Toyota of Redding

Fantastic service. Way more than we expect. Yaay. Everyone was wonderful, starting with Sal who oversaw everything from taking car in for routine check to finding a huge mouse nest in air filter. We a Everyone was wonderful, starting with Sal who oversaw everything from taking car in for routine check to finding a huge mouse nest in air filter. We also bought a car while we were there....not planned and they rushed detail and fixing a problem to get us out the door. Certainly a new, improved lithia Toyota. You guys are now 5 stars! More

Great Experience! All involved worked hard to give me everything I could want, and delivered! This is My 1st Toyota, I'm extremely excited about My Warranty and Lifetim All involved worked hard to give me everything I could want, and delivered! This is My 1st Toyota, I'm extremely excited about My Warranty and Lifetime Oil! More

LOVE MY TACOMA!!! Great car buying experience!! Wes and Jason were AWESOME!!! It was an easy transaction of trading in one car and leaving with the perfect truck for me Great car buying experience!! Wes and Jason were AWESOME!!! It was an easy transaction of trading in one car and leaving with the perfect truck for me!!! More

Service from the Redding Lithia dealership Sales rep, Tracy Nichols was extremely helpful & patient with us as we made the decision to purchase a new Toyota Rav 4. She worked with us to get a Sales rep, Tracy Nichols was extremely helpful & patient with us as we made the decision to purchase a new Toyota Rav 4. She worked with us to get a deal we would be happy with & never made us feel pressured. Her easy -going & pleasant attitude were greatly appreciated. We also enjoyed working with Adam Saunders. . More

New Hybrid. Awesome salesman great deal on car. We were in unfamiliar territory with our first hybrid. Wes was very thorough in our briefings and didn't miss a Awesome salesman great deal on car. We were in unfamiliar territory with our first hybrid. Wes was very thorough in our briefings and didn't miss a thing. He is the reason we bought. More

Exceptional and fast service. The front counter was very courteous and cordial. Service was also complete and they did not miss a beat. AS far as I can tell it was first rate ser The front counter was very courteous and cordial. Service was also complete and they did not miss a beat. AS far as I can tell it was first rate service. More

Awesome What a awesome experience. I just turned 50 in April and have never had a brand new car. These guys made it happen for me.. What a awesome experience. I just turned 50 in April and have never had a brand new car. These guys made it happen for me.. More

Great Sales Approach/Great Price The salesman who helped me (Wes) had a very laid back approach. He didn't hound me with phone calls and he didn't try to talk me into leasing a vehicl The salesman who helped me (Wes) had a very laid back approach. He didn't hound me with phone calls and he didn't try to talk me into leasing a vehicle, which we all know is a big joke. He took me on some test drives, then gave me a brochure with the numbers I needed to analyze. That's it. When I went back to buy my car, I was pleasantly surprised to find out the price had been reduced by another $1000. I was satisfied with the price and didn't feel the need to negotiate it down. All I did ask for was a cargo net to be included. When the dealer declined my request, Wes stepped in and bought it for me. What a champ! More

Absolutely Outstanding First and foremost, we were met by a wonderful Employee named Tracy Nichols. She met us with a smile and allowed us to lead the conversation and shar First and foremost, we were met by a wonderful Employee named Tracy Nichols. She met us with a smile and allowed us to lead the conversation and share what we wanted to look at. She made us feel comfortable right off the bat. We initially wanted to look at a Toyota Tundra (used) with 30 some thousand miles (2013). As we were going over the vehicle, I noticed she was playing on her cell phone. Halfway through our review of the Tundra, she smiled and told us that she just looked and could give us a brand new Tundra for only a thousand dollars more if that was something we wanted to look at. We agreed and throughout the next 40 minutes walked us through each vehicle until we stumbled upon exactly what we wanted. During the always nerve racking process of seeing if we were approved for a loan, she kept us calm and engaged by talking about her family and life and asked about our family and lives. She also kept us informed about each step and where we were at with the process. I could go on and on, but Tracy made an already great night (because we drove home in a new Tundra), even better with her high energy, spirit and passion for her job. She deserves recognition. Even if we would not have been approved and walked out without our Tundra, I would have left with a smile and a commitment that this Lithia Toyota Dealership will be getting my business down the road. Thank you Tracy for all that you did! You Rock!!! More

Excellent customer service. It is obvious that this company succeeds by the great care and courteous attention to customer needs in every department. I have not experienced this It is obvious that this company succeeds by the great care and courteous attention to customer needs in every department. I have not experienced this level of customer care in any other company in Redding. Thank you More