Lithia Toyota of Redding

Fast and easy transaction Tracy was great! It was a fast and easy transaction. She helped us work around any issues and we drove are car home that day. Will be returning for fu Tracy was great! It was a fast and easy transaction. She helped us work around any issues and we drove are car home that day. Will be returning for future purchases. More

Short Peter was great, he greeted me as I drove in and he ask the right questions. The service was great even without an appointment. I was in and out wit Peter was great, he greeted me as I drove in and he ask the right questions. The service was great even without an appointment. I was in and out within 35 minutes. Great job guys! More

Very Happy Great experience! The people that helped me were very professional and nice. Not pushy or rude like some other dealerships I've dealt with. I will rec Great experience! The people that helped me were very professional and nice. Not pushy or rude like some other dealerships I've dealt with. I will recommend this dealership if any of my friends or family are looking to buy a car. More

shuttle service needs to improve Yesterday I brought my 2008 corolla in for a recall on the passenger air bag. I had made the appt last week on friday. I requested shuttle service to Yesterday I brought my 2008 corolla in for a recall on the passenger air bag. I had made the appt last week on friday. I requested shuttle service to get me home. I was told the shuttle service would swap drivers at one in the afternoon. I dropped my car off at 12:30 pm. I waited for the half hour and no shuttle. so i waited for another half hour and still no shuttle. Finally, at one thirty in the afternoon,I called my friend to pick me up. At four in the afternoon my car was done. I told the gentleman that I never received shuttle service that day, I was in the lobby the whole time and no one even came in to see if any of us customers needed a ride. He said he would pass it on to the manager of that position. Thomas M. Erickson Redding,California More

Worked well with us online When I originally contacted Lithia via email they gave me the standard "come in and we'll talk." Once I explained that I made the deal for my last 5 When I originally contacted Lithia via email they gave me the standard "come in and we'll talk." Once I explained that I made the deal for my last 5 cars online before stepping foot in the dealership--they started working with me. THAT is a huge change from 7-8 years ago when they refused to work with me online at all. In fact, 8 years ago I went elsewhere to buy my car because even when I went in, I got treated like "the little woman" (very condescending). Anyway, BIG change this time. "Dan" worked well with me from the start and was friendly, and although they did not totally MEET my price, they got close enough to keep me from going out of town to buy. Dan gave me his cell number and came in on his day off. The experience at the dealership when we did go in was no surprises and went smooth. Car was clean with a full tank of gas. Follow up a couple days later to check in with us, appreciated but not needed. I got a free hat, lol. Little things matter when you're writing a big check! More

Great service We had our first oil change on the new car this week. We got an appointment easily and quickly. The service attendant was friendly and very helpful. We had our first oil change on the new car this week. We got an appointment easily and quickly. The service attendant was friendly and very helpful. He help us understand some things about our car. The service department did a great job and we where done and headed home after only 30 minutes. More

new car i bought a new 2016 toyota camry for a great price. i was surprised how short a time i was there to get a loan for the new car. i bought a new 2016 toyota camry for a great price. i was surprised how short a time i was there to get a loan for the new car. More

2016 toyota carolla s Great people,treated me very well!gave me a great price! Made my first vehicle purchase a success! I would definitely buy another vehicle here! Great people,treated me very well!gave me a great price! Made my first vehicle purchase a success! I would definitely buy another vehicle here! More

exceptional This was by far the most fun I have had purchasing a new car/truck. Easy and straight foward. Deedee was amazing to work with. So much so that I too This was by far the most fun I have had purchasing a new car/truck. Easy and straight foward. Deedee was amazing to work with. So much so that I took my sister in to see her to purchase a new vehicle as well. More

GREAT Jason took the time to arrange our service on the Venza Great person so caring. He went the extra mile to help us. Great Customer service Jason took the time to arrange our service on the Venza Great person so caring. He went the extra mile to help us. Great Customer service More