Lithia Toyota of Odessa - Service Center

Getting the car fixed, waiting for parts After the parts finally came in, the car was fixed. The salesman, Isaac, was very accommodating. When the car was ready, they brought it to me at my h After the parts finally came in, the car was fixed. The salesman, Isaac, was very accommodating. When the car was ready, they brought it to me at my home, because I had just gotten out of the hospital. More

service I thought I had a problem and Oscar and his manager stayed after hours to check it out. It was no problem but for them to stay was very much appreciat I thought I had a problem and Oscar and his manager stayed after hours to check it out. It was no problem but for them to stay was very much appreciated. Would recomend to anyone needing a good service department. More

Always excellent customer service! Lithia Toyota has always had great customer service. We've purchased 3 vehicles from them and all have been great experiences. We've never been disap Lithia Toyota has always had great customer service. We've purchased 3 vehicles from them and all have been great experiences. We've never been disappointed. More

Friendly, courteous, helpful! I have returned to Toyota from a different model and dealership mainly because of the courteous, friendly service at Lithia. The waiting room is clea I have returned to Toyota from a different model and dealership mainly because of the courteous, friendly service at Lithia. The waiting room is clean and pleasant to wait in. I had an appointment at 11:00 and do wonder if I needed it, since I just got in line and waited. The wait time given to me was very accurate. Thanks for the pleasant atmosphere at Lithia! More

Oil Change Had an appointment for oil change,service was prompt and the service department was courteous. Thank you Oscar R. Had an appointment for oil change,service was prompt and the service department was courteous. Thank you Oscar R. More

The guys in service are awesome. Oscar and Isaac in the service department have always been very kind and aware, and very very helpful awesome guys. Go to this dealership, let these g Oscar and Isaac in the service department have always been very kind and aware, and very very helpful awesome guys. Go to this dealership, let these guys take care of you More

Detailed truck Oscar is an outstanding assett to your customer service team in the service department! He explained everything to me before the work was done and ha Oscar is an outstanding assett to your customer service team in the service department! He explained everything to me before the work was done and has a super positive attitude. More

Service department for tire rotation and balance Clean and Comfortable waiting area, kept informed of any problems and servicing of tundra. Price was reasonable for the work done. Everybody was profe Clean and Comfortable waiting area, kept informed of any problems and servicing of tundra. Price was reasonable for the work done. Everybody was professional while I was there. More

Oil change service Oscar, the Service Manager, is always friendly, courteous, timely, and very helpful. The dealership and Toyota have an extremely valuable employee in Oscar, the Service Manager, is always friendly, courteous, timely, and very helpful. The dealership and Toyota have an extremely valuable employee in Oscar and would be well served to insure they retain such a quality performance oriented employee. More

Had my oil changed Ocsar always greets me with a smile and makes sure I know exactly what is going on during the entire service appointment. I highly recommend him. Ocsar always greets me with a smile and makes sure I know exactly what is going on during the entire service appointment. I highly recommend him. More