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Lithia Toyota of Odessa - Service Center
Odessa, TX
78 Reviews
78 Reviews of Lithia Toyota of Odessa - Service Center
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March 25, 2024
THIS REVIEW DIRECTED TO ■■SERVICE DEPT. ■■■ With greatest appreciation I observed EXCELLENT representation of their workers' TEAM WORK in SYNC. Kiara & all the Service Advisors there i ■■■ With greatest appreciation I observed EXCELLENT representation of their workers' TEAM WORK in SYNC. Kiara & all the Service Advisors there in combination with All Technicians.... outstanding!!! I ❤️ them keep me updated, informed, posted with work. THAT'S a BIG PLUS ➕️ More
by ROSE
Employees Worked With
KIARA SAINZ
October 28, 2023
Thank you for the great service department Raul, thanks for setting up our map. Thanks for setting up our map. Thanks More
by Bluemoon.rl5
Employees Worked With
September 23, 2023
Service department is a nightmare. Took my 2020 Corolla in May, 2022. I was told my vehicle was having a problem that numerous other vehicles were having. I was told it would take a Took my 2020 Corolla in May, 2022. I was told my vehicle was having a problem that numerous other vehicles were having. I was told it would take a long time to get part because demand was so high. When I called to check, no answer. Left several messages. Eventually went out to dealership 16 months later. Told that if it was same issue then it would be covered under warranty that had since expired. Called and told car was ready. Then given nearly $1,000 bill to pay. Told my warranty expired. Yes, yes, it has now 16 months later since part was never ordered. What a joke. More
by Jcurryjd
Employees Worked With
Jacqueline and Thomas Hansen in service
November 07, 2021
Pleasant courteous, knowledgeable. Constantlychecking on Pleasant courteous, knowledgeable. Constantly checking on the vehicles that are in for repair. Goes the extra mile for his customer Pleasant courteous, knowledgeable. Constantly checking on the vehicles that are in for repair. Goes the extra mile for his customer More
by Blkchrome216@gmail.com
Employees Worked With
Oscar Rodriguez, Billy Whittemore
November 30, 2017
Happy (Long time) Customer Oscar Rodriguez make servicing my vehicle easy. I am a loyal customer to this dealership because he goes out of his way to take the stress out of veh Oscar Rodriguez make servicing my vehicle easy. I am a loyal customer to this dealership because he goes out of his way to take the stress out of vehicle maintenance. More
by LandCruiserlady
Employees Worked With
Oscar Rodriguez
October 12, 2017
GREAT SERVICE I WILL GIVE A RATING OF 110 PERCENT. I WAS MET BY OSCAR RODRIGUEZ, ALWAYS COURTEOUS AND POLITE. HE KNOWS HIS STUFF, VERY KNOWLEGEABLE AND ALWAYS A SMI I WILL GIVE A RATING OF 110 PERCENT. I WAS MET BY OSCAR RODRIGUEZ, ALWAYS COURTEOUS AND POLITE. HE KNOWS HIS STUFF, VERY KNOWLEGEABLE AND ALWAYS A SMILE. HE MAKES SURE THAT EVERYTHING IS DONE AND DONE RIGHT BEFORE HE GIVES THE VEHICLE BACK.. More
by Tequila'Roze
Employees Worked With
Oscar Rodriguez
October 11, 2017
Excellent service I'm very satisfied and would recommend this dealership to friends and family. Very prompt and polite. Great follow up care. Service department is the I'm very satisfied and would recommend this dealership to friends and family. Very prompt and polite. Great follow up care. Service department is the best! More
by Danita Perez
Employees Worked With
Oscar Rodriguez, Mike Phillips
September 25, 2017
Negligent, abusive, rude Came to pick up my Toyota after completion of repairs. Despite informing the service adviser that I would be there that day, my paperwork was lost. Th Came to pick up my Toyota after completion of repairs. Despite informing the service adviser that I would be there that day, my paperwork was lost. The service advisers neglected me while they serviced other customers. I was left to cool my heels. After about 1.5 hours, they got rude and unprofessional. A transaction that should have taken 10 minutes, tops, took 1.5 hours. More
by Chris Collins
Employees Worked With
Billy Whittemore
August 07, 2017
very helpful Sales person was very helpful in getting my vehicle in for a change of oil. She is a great sales person, have bought my last vehicles from her. Sales person was very helpful in getting my vehicle in for a change of oil. She is a great sales person, have bought my last vehicles from her. More
by Kari13
Employees Worked With
July 16, 2017
Recall, 15,000Mile Service My 2016 Prius had a recall. I entered my service request online and received a confirmation email from Isaac. We discussed what I needed done besides My 2016 Prius had a recall. I entered my service request online and received a confirmation email from Isaac. We discussed what I needed done besides the recall and Isaac scheduled everything for me. I dropped my car off and he called me when it was done. I picked my car up and Isaac explained all the work they completed. Very happy with the service both I and my Prius received. More
by Jmcw52
Employees Worked With
Isaac Espinoza
