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Lithia Toyota of Odessa

Odessa, TX

4.9
574 Reviews
Lithia Toyota of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in August 2004 after being acquired from Sewell Automotive. Lithia Toyota of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD & Scion iQ.
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5050 John Ben Shepperd Parkway

Odessa, TX

79762

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Showing 574 reviews

March 22, 2015

Great, friendly, helpful Oscar and others go out of their way to help and make things as easy as possible. They are always kind and explain everything. I know that I can dep More

by carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
January 31, 2015

Great Service! When my husband and I visited the dealership, we had no intention of buying a new vehicle. We were there to just look at the new trucks. Well that cha More

by asauceda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beyers Greyling
January 27, 2015

Awesome all around experience It was great to work with Beyers! He was friendly, helpful, and has a great sense of humor! I left some CDs in the changer of my trade in and realize More

by DL1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyers Greyling
January 20, 2015

Awesome Service D. Alonzo and his team at Lithia Toyota have the record for the "fastest and smoothest" vehicle purchase that we know of. We gave them the specifics More

by S F
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doroteo Alonzo
December 26, 2014

"home town" treatment I made an appointment to get an oil change today and asked for and received an estimate. Oil change and tire rotation was quoted at $65 bucks. Sound More

by wideawakeaz
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Paul
September 21, 2014

Two Time Customer As a Repeat Customer I want to commend Dana Thompson he provided "Truly Exceptional Customer Service" . He understands exactly what your looking for More

by racerx1165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Thompson
September 21, 2014

Best Service Best Toyota Dealer in town. They serve and care about they customer. I was really happy with the dealership. Oscar really made everything easy for More

by 19807655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
July 21, 2014

Everything they claim is not true !!!! Ask for details Lifetime oil change . Means 4 oil changes a year and no more till twelve months are up . 3 hour average wait to get oil changed . Worst dealership by More

by Shane Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Talley
Aug 27, 2014 -

Lithia Toyota of Odessa responded

Hello Shane, We apologize for your experience and the miscommunication on the Lifetime Oil policy. Also, we are sorry for the inconvenience in the Service Dept. We are experiencing growing pains and are taking steps to address it. We are very busy and we try to accommodate everyone as quickly as possible. To help speed things up, you can make an appointment online or by calling the Service Dept. directly. Best, Justin Slaughter, General Manager.

May 07, 2014

Truly exceptional Dana Thompson took the time to provide excellent customer service and really took the time to understand what I wanted and found the car for me. I re More

by Surge787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Thompson
March 05, 2014

Josh Flores was my Salesman and he was wonderful. He was very knowledgeable and helped me get exactly what I wanted. I will be recommending him to all of my friends. More

by jamiriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Flores