Lithia Toyota of Odessa

Great customer service from Mr. Dana Thompson! Dana Thompson was my sales rep at Lithia Toyota in Odessa Tx. I have to say...Mr. Thompson was extremely courteous and well informed and most of all h Dana Thompson was my sales rep at Lithia Toyota in Odessa Tx. I have to say...Mr. Thompson was extremely courteous and well informed and most of all he was patient. He was never at all "PUSHY" like some sales reps are. I value that as a customer because purchasing a new car is a big investment and you want to be able to leave the dealership feeling happy and satisfied with your purchase. I will definitely be recommending Mr. Thompson to my friends and family who are in the market for a new car. Thank you Dana and Lithia Toyota of Odessa Tx for making my car buying experience a pleasant one! More

took the toyota in for an oil change Took the 2013 in for an oil change. He said it wasn't due yet.Talk to my husband on the phone. they went ahead & serviced it. the maintenance light Took the 2013 in for an oil change. He said it wasn't due yet.Talk to my husband on the phone. they went ahead & serviced it. the maintenance light was on. So glad they changed it anyway. thanks for your service. More

everyone was excellent! Service reps were great! Kept me informed and arranged everything. Don't know what else to add to my review... your 25 word minimum is silly. Service reps were great! Kept me informed and arranged everything. Don't know what else to add to my review... your 25 word minimum is silly. More

fast oil change with appointment Love that you take appointments for oil changes. Every one I have dealt with has been very nice and courteous. Waiting room very comfortable. We have Love that you take appointments for oil changes. Every one I have dealt with has been very nice and courteous. Waiting room very comfortable. We have bought 5 cars from you and were very happy with not only the vehicles but with your sales team. JD has helped us on each sale and we trust him to always help us find the right car and best deal. Service department is excellent! More

professional and prompt Service Rep was professional, as always. Service was prompt even though it was very busy. I was very satisfied with my service. I will return again. Service Rep was professional, as always. Service was prompt even though it was very busy. I was very satisfied with my service. I will return again. More

very good service! I felt Josh Flores went out of his way to help me find just the truck I needed. He did an A plus job. Thank You very much! I felt Josh Flores went out of his way to help me find just the truck I needed. He did an A plus job. Thank You very much! More

Rod camery Levi was on vacation so Oscar hooked me up with another mechanic, who did a good job. Lithia Odessa gets all of my business Thanks Levi was on vacation so Oscar hooked me up with another mechanic, who did a good job. Lithia Odessa gets all of my business Thanks More

Parts Bill was very helpful with what I needed. He got part of it installed while I waited. the other he had to order. Got a phone call yesterday that th Bill was very helpful with what I needed. He got part of it installed while I waited. the other he had to order. Got a phone call yesterday that the part was in. More

Service I was greeted promptly she was very kind and sweet and so helpful I would come back again keep up the good work quick and so easy I was greeted promptly she was very kind and sweet and so helpful I would come back again keep up the good work quick and so easy More

couldn"t ask for better This recent experience with the service department at Lithia Toyota was completely opposite the experience I had the last time I came to Lithia. This This recent experience with the service department at Lithia Toyota was completely opposite the experience I had the last time I came to Lithia. This time the service I received was superb. Isaac couldn't have been a better representative of Lithia. More