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Lithia Toyota of Odessa

Odessa, TX

4.9
517 Reviews
Lithia Toyota of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in August 2004 after being acquired from Sewell Automotive. Lithia Toyota of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD & Scion iQ.
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5050 John Ben Shepperd Parkway

Odessa, TX

79762

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Showing 517 reviews

July 21, 2014

Everything they claim is not true !!!! Ask for details Lifetime oil change . Means 4 oil changes a year and no more till twelve months are up . 3 hour average wait to get oil changed . Worst dealership by More

by Shane Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Talley
Aug 27, 2014 -

Lithia Toyota of Odessa responded

Hello Shane, We apologize for your experience and the miscommunication on the Lifetime Oil policy. Also, we are sorry for the inconvenience in the Service Dept. We are experiencing growing pains and are taking steps to address it. We are very busy and we try to accommodate everyone as quickly as possible. To help speed things up, you can make an appointment online or by calling the Service Dept. directly. Best, Justin Slaughter, General Manager.

May 07, 2014

Truly exceptional Dana Thompson took the time to provide excellent customer service and really took the time to understand what I wanted and found the car for me. I re More

by Surge787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Thompson
March 05, 2014

Josh Flores was my Salesman and he was wonderful. He was very knowledgeable and helped me get exactly what I wanted. I will be recommending him to all of my friends. More

by jamiriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Flores
February 24, 2014

Alfonso and Craig are the ones you should go to talk to!! They made my first time buying a car the best experience ever. I was hesitant about giving it a try to buy a new car at a dealer especially consideri More

by ChikaParticular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Costilla, Craig Hansen
February 12, 2014

I have bought two vehicles from Lithia. 2013 Toyota Tundra and a 2013 Camaro. Angela was my sales person on both. She was super friendly and made the purchase very easy. I recommend her to all my frien More

by samuel3909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 12, 2014

I had been looking for a 2012 Ford F150 Harley Davidson Edition truck on the internet and came across one at Lithia Toyota of Odessa in Texas. The only problem was that I live in Florida. There would be no More

by PaulC123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Scwartz, Craig Hansen
February 11, 2014

Liked the customer service. Sales man Richard Aston was friendly, informative, and wiling to help get me get me in the vehicle I wanted to purchase. Over all had a great experience purchasing the vehicle a More

by lalolujan432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 11, 2014

As soon as you came in the dealership greeted you and assisted you. Josh Flores was really nice and very helpful, he understood that it was my first car and did his best to find what I wanted and in the More

by lfalcon01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Flores
February 11, 2014

Working with this dealership & especially the sales rep, Richard Ashton, was the best experience I've ever had buying a vehicle. Richard could answer any question I had about the vehicle. He provided More

by Gloria Robertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 11, 2014

I have purchased four Toyotas in the passed ten years for me and my family. I love my new 2014 Toyota Camry. Richard took good care of me when I started looking for a new car. He found exactly what I wanted More

by RowdyLuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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