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Lithia Toyota of Medford

Overview Reviews (4,807) Inventory (260)

Lithia Toyota of Medford

Name: Lithia Toyota of Medford
Address: 1420 North Riverside Ave, Medford, OR, 97501, US
Telephone: (541) 930-3030
Rating: 4.5

4.5

4,807 Reviews

1420 North Riverside Ave, Medford, Oregon 97501

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Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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Lithia Toyota of Medford

Medford, OR

Overview

Reviews

Vehicles

4.5

4,807 Reviews

Call Dealership (541) 930-3030

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1420 North Riverside Ave

Medford, OR

97501

Directions

4.5

4,807 Reviews

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View 5 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 5 Awards

Overview Reviews (4,807) Inventory (260)

Contact Lithia Toyota of Medford

Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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buying experience car service customer service helpful oil change sales person friendly staff make appointment

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Showing 4,807 reviews

August 17, 2022

SERVICE VISIT

Service was good. They were close to the time estimate of having my car done. The shuttle driver was very professional. They were close to the time estimate of having my car done. The shuttle driver was very professional. More

by EDBROENSKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Aug 18, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

August 17, 2022

SERVICE VISIT

Very helpful and fast service. There were many cars ahead of us but we were still done in a timely manner There were many cars ahead of us but we were still done in a timely manner More

by NONE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny

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Aug 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 17, 2022

SERVICE VISIT

Charged 172 first time and didn't find anything. Lowere to 85 dollars Charged 69 next time and balance 3 tires. Problem of vibration constantly not fixed. Will go to Grants Pass Toyota Lowere to 85 dollars Charged 69 next time and balance 3 tires. Problem of vibration constantly not fixed. Will go to Grants Pass Toyota More

by JMPMSW

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Jarren Brown

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Aug 21, 2022 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

August 17, 2022

SALES VISIT - NEW

My recent COVID- prompted-unorthodox purchase from Lithia Toyota was such an easy process. I didn't feel pressured at any point, not even when wrapping it up and signing the documents. Toyota was such an easy process. I didn't feel pressured at any point, not even when wrapping it up and signing the documents. More

by TCARIAROCKS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Rogers, Scott Weigand

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Aug 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 17, 2022

SERVICE VISIT

Was visiting from out of town. Stopped by to see if I could get oil changed. Your staff was very pleasant to work with. Got it done quickly and was very friendly. Was a great exper Stopped by to see if I could get oil changed. Your staff was very pleasant to work with. Got it done quickly and was very friendly. Was a great experience. Thanks More

by NONE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zach Hamar

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Aug 18, 2022 -

Lithia Toyota of Medford responded

August 16, 2022

SALES VISIT - USED

Good experience. Staff was efficient and friendly. Didn’t have to spend much down time waiting. Thanks Staff was efficient and friendly. Didn’t have to spend much down time waiting. Thanks More

by KBKSELLER

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cate MacPherson, Jon Vevera, Mike Rapport

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Aug 16, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

August 16, 2022

SERVICE VISIT

Friendly staff, get the job done efficiently. Wait times are not bad at all. Good people Wait times are not bad at all. Good people More

by DYLANI34

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Aug 17, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 16, 2022

SALES VISIT - USED

The salesman was great. The closer and management acted like they never wanted me to come back. Very deceptive and penny pinching. The closer and management acted like they never wanted me to come back. Very deceptive and penny pinching. More

by THESOUTHWICKS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Cate MacPherson

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Aug 20, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Troy Kloke, General Sales Manager

August 15, 2022

SALES VISIT - USED

Super scared to buy my first car but Lithia made it simple and easy. Would buy from here again. simple and easy. Would buy from here again. More

by TAYLORWHITE2021

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Benjamin Barringer, Evan Seegmiller

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Aug 16, 2022 -

Lithia Toyota of Medford responded

Thank you, Taylor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 13, 2022

SALES VISIT - NEW

The dealership was great. But the dealer was awesome! I would definitely make a recommendation to come here and buy a new vehicle or any vehicle. Thanks so much! But the dealer was awesome! I would definitely make a recommendation to come here and buy a new vehicle or any vehicle. Thanks so much! More

by KITKAT251272

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Candice

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Aug 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

Lithia Toyota of Medford

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