Lithia Toyota of Medford

I really liked the service that I received while getting my oil change at Toyota my oil change at Toyota More

The initial contact was done via email and over the phone. We even selected the vehicle and paid a deposit with going into the dealership. When we went into the dealership to purchase the vehicle is wh phone. We even selected the vehicle and paid a deposit with going into the dealership. When we went into the dealership to purchase the vehicle is when the experience went south. Scott was unprofessional, rude and made inappropriate comments. After we completed F&I he did provide any information about our new car and didn’t even properly connect the phone. More

The service department at Medford Toyota is the best! Always attentive, friendly and helpful! I trust them! Always attentive, friendly and helpful! I trust them! More

I am very disappointed with the service I got on lifetime oil change. Apparently you’re a second-class citizen if that’s all you come in for. Other customers who came in after me left before me. That’s not O oil change. Apparently you’re a second-class citizen if that’s all you come in for. Other customers who came in after me left before me. That’s not OK. After 2 1/2 hours I went to the desk and found my key and my paperwork sitting there while other people who had gotten there after me we’re being taken Ahead of me. No one went over the paperwork with me. I just left. More

Brian Berg and his right hand man have amazing customer service. The experience I had was 100% perfect. service. The experience I had was 100% perfect. More

Very accommodating after I missed my 10:00 appointment. Got me in at 1:00! I am very appreciative! Got me in at 1:00! I am very appreciative! More

salesman was really friendly and listened to what Iwanted and got my new vehicle ASAP. Thanks David. and got my new vehicle ASAP. Thanks David. More

Stephen was very nice and not pushy. My only reason for a 4 star rating is that when I went to sign papers, there was a charge for plates that I was told would not be needed, and when I My only reason for a 4 star rating is that when I went to sign papers, there was a charge for plates that I was told would not be needed, and when I drove off of the lot, the tank was half full even though I had negotiated to drive away with a full tank. Minor details, but they were discussed in negotiations and I expect for both ends to uphold their word. More

Good experience getting an oil change. The work was done in a reasonable amount of time considering they were busy. The work was done in a reasonable amount of time considering they were busy. More

Scott is very through, experienced and Professional. An excellent resource! We are long time customers of 20 years. We have purchased and serviced our vehicles at Lithia Toyota. Tundra,, Highlander An excellent resource! We are long time customers of 20 years. We have purchased and serviced our vehicles at Lithia Toyota. Tundra,, Highlander X2, Prius X 2,, Camry, Avalon,. Chad has always helped us with a positive attitude and outstanding customer service. Chad is professional and really knows the products. Great representation of Lithia ! Keep up the great work !!! More