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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 03, 2022

Best place to buy or service a vehicle. Toyota is the best product in the world! More

by EJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Bryce Beatty, Kareem Duncan, Troy Kloke, Kerry Phillips, Armando Ledesma Jr., Mike Rapport, Skyler Reagan, Steven Kahae, Luis Rodriguez
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 03, 2022

Amazing staff amazing service, new 4Runner was delivered 2 weeks early. Price could not be better and I searched 3 states. More

by JR35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 03, 2022

Great place to purchase a car. Recommend highly. Everyone is super nice helpful and knowledgeable. More

by STEPHANIE.SEEGMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 02, 2022

My maintenance service was fast, easy and the employees were very professional and kind. I just hate going to the Lithia dealership because the company doesn’t do much for the community it was starte More

by Shobyoerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 02, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this feedback. Mark Grossman, Service Manager

September 02, 2022

Scott and Evan ( mechanic) were wonderful! They answered any of my questions I had. They called for Bart to come and get me and take me home. Everyone is very pleasant. Thank you again Evan f More

by Same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 02, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 02, 2022

It was very professional this is where I bought my first car. I would come back here again. More

by JENNYOTIS34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Bryce Beatty
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 02, 2022

Quick in and out oil change, tire rotation, and inspection. The individual working the front desk has been very professional and He has been assisting me for years. John McNerny!!!! You rock man!!! More

by SCOTTCECILIANI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 02, 2022

Terrible dealership , tire almost fell off on test drive, aliment was off on vehicle was told it would be fixed and it wasn’t, talked to manager the next day and he said that’s not something they check on in More

by B.IRELANDFARMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal , Kareem Duncan
Sep 08, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

September 02, 2022

Lithia Toyota is convenient and pleasant dealership for our family. We have been very satisfied with the business we’ve done here. More

by VONSTRAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Armando Ledesma Jr.
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 02, 2022

One thing I noticed was how nice everybody was at Toyota which is very refreshing. Good customer service is very important to me, especially these days where customer service seems to have gone by the waysi More

by Kelli Loux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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