Lithia Toyota of Medford

Quick Oil change and tire rotation. Friendly customer service. Overall happy with experience. Booked online. Friendly customer service. Overall happy with experience. Booked online. More

Your employees are excellent, They are friendly, Courteous, efficient and Professional. I am very pleased. Courteous, efficient and Professional. I am very pleased. More

The entire purchasing process was a very pleasurable experience. It was stress-free, and I never felt any pressure from my salesman Charlie. Charlie is very professional, and his pleasant and cheerful experience. It was stress-free, and I never felt any pressure from my salesman Charlie. Charlie is very professional, and his pleasant and cheerful personality puts you at ease and makes the car buying experience what it should be relaxing. More

Service great; Service area crowded, could use another entry for service check in, many people around moving cars. Drop box should be moved too entry for service check in, many people around moving cars. Drop box should be moved too More

I have purchased two cars here and always have the best experience. The sales and service department are friendly and helpful. Definitely recommend! experience. The sales and service department are friendly and helpful. Definitely recommend! More

This was the 2nd Highlander I purchased this year. I was so happy with my experience purchasing the first Highlander from Nate, we went back again. Nate wasn’t available, so he had Steve help me. Fi I was so happy with my experience purchasing the first Highlander from Nate, we went back again. Nate wasn’t available, so he had Steve help me. First I want to say, Nate is one of the best sales people I have ever come across, outstanding customer service. His help goes beyond the sale to make sure you are happy with your purchase. I had a list of accessories I was interested in, he took the list and got me a quote on everything. When I had questions on the car, how something worked, he continued to let me ask him and never appeared to be put off. If he didn’t know the answer, he would get it and get back to me. I would highly recommend Nate as a salesperson. In fact I have, a friend of mine went in to purchased a Platinum Highlander from him recently. I was also very happy with Steve. He was very kind and thorough in the process. Even though we had already purchased a Highlander he went over the vehicle to make sure I had all the info I needed and set the app up for me. Very easy to talk with and you could tell he enjoyed his job. Ben is who I signed paperwork with this last time, he was patient as I asked many questions and varied options. I really appreciate the guys and feel fortunate in the help we have received there at Lithia. More

The service was great and the people were very helpful and knowledgeable thank you for your service and knowledgeable thank you for your service More

Grateful I scheduled an appointment. In and out with ease! Very welcoming and stress free experience! Thank You!! In and out with ease! Very welcoming and stress free experience! Thank You!! More

They replaced my motor it still leaked and then they refused to fix it. After weeks of trying to reach a manager and never getting a call back someone finally helped us and agreed to fix it. When it was refused to fix it. After weeks of trying to reach a manager and never getting a call back someone finally helped us and agreed to fix it. When it was done they finally admitted it was their fault the service tech did not seal the motor correctly. On top of that we had a list of other things that were done incorrectly on the motor install and they finally corrected those as well. The amount of stress and fighting we had to do to get this car fixed correctly was ridiculous! More

It is always nice to know I can receive reliable service, And know that whatever said is done is actually completed.. And know that whatever said is done is actually completed.. More