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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

September 15, 2022

It’s clean, well organized, spacious, and comfortable. The service is always efficient, personable, thorough, and efficient. A solid good experience. More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Sep 16, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

September 14, 2022

They have always gotten the work done quickly and were friendly.. They explained what they were going to do so I could understand. More

by MELANIE_WORSHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 14, 2022 -

Lithia Toyota of Medford responded

Melanie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 14, 2022

Luis was very helpful with the process of buying a new vehicle, if you’re buying a new vehicle with lithia Toyota I suggest going to him. He’s the man !! More

by Codypfister333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Luis Rodriguez
Sep 14, 2022 -

Lithia Toyota of Medford responded

Cody, Thank you so much for taking the time to share your feedback with us. Luis and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Luis or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

September 13, 2022

Any employee I talked to, whether it be a salesperson or mechanic go between was friendly and helpful. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 13, 2022

Lithia Toyota of Medford has done very well in keeping up with all the technology-based changes that have occurred over the years, I'm especially grateful with changes in the way they've handled servicing my More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 13, 2022

Easy to get an appointment. Advisor communicated with me throughout the day. Very friendly receptionists. More

by ROBERT L RAETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you, Robert. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 13, 2022

Greeting. Service advisor, restroom, lounge, staff, facilities, and work performed were all stellar. If I lived in the area I’d always have my vehicles service More

by Sidney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Sep 14, 2022 -

Lithia Toyota of Medford responded

Sidney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 13, 2022

The blue team rep looked at my car in the driveway and was completely honest with me. My car was completely drivable and did not need the service. More

by Lesley Kaufman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Sep 14, 2022 -

Lithia Toyota of Medford responded

Lesley, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 13, 2022

We bought our Rav4 Hybrid from Lithia and are very happy with it!! The service department is quick and efficient and does a great job maintaining our vehicles! More

by Kitkat19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacobso, Liam
Sep 14, 2022 -

Lithia Toyota of Medford responded

We are very happy to hear Michael and Liam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 13, 2022

They're great. Meet my expectations and my car loves them. I know what I need and they explain things so I understand. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 14, 2022 -

Lithia Toyota of Medford responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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