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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

September 17, 2022

I didn’t expect to walk out of Toyota with a brand new car, but Luis and the crew made sure that was possible to do. Luis made sure he meet all my needs. I am in love with the car and I couldn’t be any mo More

by Baloo2023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Sep 18, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 17, 2022

Service was good. When they said the car would be $3200 above MSRP, I was ok with that, but the total price ended up being a little over $6400 above MSRP. I had put d More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri, Steven Kahae
Sep 19, 2022 -

Lithia Toyota of Medford responded

Aaron, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 17, 2022

By appointment it worked great for timing. The shuttle driver, Bart was efficient and prompt for both my trip out and my trip back in and service people were great too! More

by KATHYROE97503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Sep 19, 2022 -

Lithia Toyota of Medford responded

Kathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 16, 2022

Easy process. Quality vehicles. Very little for trade in :-( nice experience buying a vehicle. Ok do i already have 15 words? More

by JOSELUCCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri
Sep 18, 2022 -

Lithia Toyota of Medford responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

September 16, 2022

I am an out of towner customer. I waited a little long for my tire service. There was no free water bottle for customers and I didnt see espresso machines. Come on Lithia Toyota, More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 18, 2022 -

Lithia Toyota of Medford responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 15, 2022

Said fuel pump was out, but fuel tank was empty. Sending unit was out . . . Almost $1,500 later... not happy. Car had dirty thresholds from dirty/greasy shoes of workmen. Very strong odors of petro More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Michael. We're sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We'd appreciate the opportunity to see what we can do to turn this around for you. Mark Grossman, Service Manager

September 15, 2022

Lithia Toyota was quick and efficient with my car. The car also seem to drive better after I got it back More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 15, 2022

Excellent service, impressive facilities and the person who actually worked on my car was great More

by NA0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 15, 2022

Easy to get regular maintenance done. Very concerned about customer satisfaction. It is OK to schedule maintainence by phone. The customer service reps are courteous and polite. More

by Pauld14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you, Paul, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 15, 2022

Nice and friendly group of people plus John a number 👍 1 and very clean and sharp More

by PHEIDE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

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