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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 25, 2022

It was super easy to get everything done. Great communication between everything that was goin on. More

by KEVINTURCIOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, John Rogers, Kareem Duncan
Sep 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

September 24, 2022

I don’t trust car dealerships and Salesmen. However, my experience was good. I pushed for a win win deal and they never argued. More

by STEPHENVLARSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Scott Weigand
Sep 24, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 24, 2022

Came to get my oil changed. They recommended some other work. It was all done on time. I appreciate you folks! More

by REB0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 24, 2022

Great working with Luis! He accommodated all of our needs to find us the best truck. 😊 More

by RITCHIE2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 24, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

September 23, 2022

Scot was awesome to deal with. He found me a car faster than I expected. He kept me informed through the whole process. I even referred my niece to him! More

by JENNIFERTRADER71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Scott Weigand
Sep 24, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Scott and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 23, 2022

Steve did a good job and always thanks 🙏 and rest of themselves please try to keep good help thanks 😊 More

by Cougar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 22, 2022

It’s Toyota, but things can be improved. Phone services seem a little weak with call backs and scheduling. This time we found some light interior damages that we have yet to resolve. It wasn More

by M.CHORVat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fill in , don’t remember
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

September 21, 2022

Good correspondence, did a very good job of getting me through the whole entire purchasing process. Wish the pictures would’ve showed the scratches on the rear driver side quarter panel. More

by NEUMEYERJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 21, 2022

Low-pressure. Patient, efficient, helpful, professional. Deven was great to work with, as well as JR in finance. The service Dept. is a well oiled, organized machi More

by FORTIERDESIGNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven, Evan Seegmiller
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

Sep 30, 2022 -

FORTIERDESIGNS responded

You're welcome.

September 21, 2022

In and out quickly. I felt happy that there was no charge for my 1st visit. I would definitely come back. More

by joeashby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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