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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

September 23, 2022

Scot was awesome to deal with. He found me a car faster than I expected. He kept me informed through the whole process. I even referred my niece to him! More

by JENNIFERTRADER71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Scott Weigand
Sep 24, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Scott and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 23, 2022

Steve did a good job and always thanks 🙏 and rest of themselves please try to keep good help thanks 😊 More

by Cougar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 22, 2022

It’s Toyota, but things can be improved. Phone services seem a little weak with call backs and scheduling. This time we found some light interior damages that we have yet to resolve. It wasn More

by M.CHORVat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fill in , don’t remember
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

September 21, 2022

Good correspondence, did a very good job of getting me through the whole entire purchasing process. Wish the pictures would’ve showed the scratches on the rear driver side quarter panel. More

by NEUMEYERJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 21, 2022

Low-pressure. Patient, efficient, helpful, professional. Deven was great to work with, as well as JR in finance. The service Dept. is a well oiled, organized machi More

by FORTIERDESIGNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven, Evan Seegmiller
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

Sep 30, 2022 -

FORTIERDESIGNS responded

You're welcome.

September 21, 2022

In and out quickly. I felt happy that there was no charge for my 1st visit. I would definitely come back. More

by joeashby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 21, 2022

They always make the process very convenient. Always fast, easy and no stress during the purchase process, More

by AMANDAJOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, John Rogers, Kareem Duncan, Skyler Reagan
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

September 21, 2022

Quality work and vehicle looks like new the work took much longer than expected but I am satisfied More

by CZEKALAJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you again for choosing Lithia Toyota of Medford. We look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

September 21, 2022

Enjoy the friendly service and how responsive the employees are. We always use there service More

by ANNA.COVENEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal the sales man!!!, John McNerny, Mark Grossman, Scott Weigand
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 21, 2022

I always feel they have my back, best interest in mind while they have my vehicle. More

by MIKEMALEPSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Julia Hamar, Vince Castano
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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