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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

September 29, 2022

The advisers are friendly, there is a comfortable waiting area and they seem to work efficiently. More

by KENNYJANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 29, 2022

Excellent and professional service promptly performed without any hassle. All necessary parts were quickly obtained, and the car was ready when promised. More

by Malcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 29, 2022

It was nice to have a straight forward experience regarding price. Picking up the car was quick, simple, and pressure-free. The one element that was decidedly unpleasant was the “market adjustment More

by EJS.18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Skyler Reagan
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. Please reach out if you would like to discuss further. Troy Kloke, General Sales Manager

September 29, 2022

Great time at Lithia Toyota! ! Fast and friendly service team! Can’t wait for your Tire Sale!! More

by CMILLERGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 01, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business. Thanks for the five-star rating. Mark Grossman, Service Manager

September 28, 2022

Lithia Toyota is THE BEST! They always take such good care of me and my service dog. Joe is super helpful and Bart always gives us a ride in the shuttle. Hands down favorite de More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart the shuttle driver , John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

John was very cooperative and everything went very smoothly. As usual the work was well done. More

by TOMBOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 28, 2022

It was fine service but they always try to find all the ways they can to charge you more ! More

by RAPTORMAMA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

Attendant was polite and helpful. He assisted me with determining what was needed and reviewed the results afterward. ThNk you! More

by c_carter_griffin@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 28, 2022

Very fast once they started doing my oil change then rotated my tires but I didn’t know that they charged you for the rotation and I bought my highlander there !!! More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 30, 2022 -

Lithia Toyota of Medford responded

Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your comments and apologize for the misunderstanding regarding price. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 28, 2022

John McNerny was excellent and so was the service tech Jesse! John and Jesse explained everything clearly and the work was excellent. I've been taking my truck there since I purchased it there in 1 More

by RVEZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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